Maintaining strong client relationships can be challenging when what a client requests is beyond the scope of what you are able to offer.
Maintaining strong client relationships can be challenging when what a client requests is beyond the scope of what you are able to offer. Working through those situations requires solid skills in meeting your client where they are and bringing them into alignment with how you can reasonably serve their needs and still deliver a high-quality experience. The skills in this course can help you proactively uncover your client’s deeper needs and work toward favorable solutions for you both.
With so much competition in today’s global economy, providing exceptional customer service is no longer an option: it’s a necessity. When you treat your customers exceptionally well, your customers will become an influential marketing tool for your business.
Our customer service workshop will provide you with the skills you need to handle a variety of situations and increase your productivity, efficiency, and effectiveness.
Group training can be delivered at your location, online via Live Remote, or at our Phoenix training center.
This class provides the practical information you need to hone your contact center’s resource and technology planning, leverage strategic planning and partnerships, build a comprehensive customer access strategy, drive continuous improvement, and build a business case for the resources you ne...
In this three-hour workshop, learn about customer service standards, talk about goodwill, and learn seven key principles of outstanding customer service.
Learn the processes and techniques that build strong customer relationships, including evaluating your ability to manage your daily interactions with others.
Customer Service workshop is offered by Training Folks. Our workshops are designed to build a higher-performing workforce with content that resonates with all levels of experience on your team.Â
This 2-week certificate program provides the training and experience you need to qualify for Customer Service Contact Center openings in both the Greater Austin Area, and across Central Texas.
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