Customer Experience (CX)

"Customer Service is the No.1 competitive advantage of companies today. Whether it is a business, a professional practice, a healthcare facility, a government agency and any organization, success comes by looking after their customers. Quality alone is not enough. Excellence In Customer Service is ...

Telephone Skills training is offered by Ascot Academy. Ascot’s Short Course Training Programme can also be customized and tailor-made to the specific requirement of any hospitality and service related establishments.

Certified Customer Service Excellence course is offered by Master Trainers. We are training provider in Malaysia with a team of highly experienced training experts , coaches, consultants who are passionate in solving human capital and human resources problems, challenges and issue.

This professional phone skills course from pd training teaches you on how to represent your organization in a clear, friendly yet professional way. Remember, excellent customer service is an important ingredient to the success of any organization.

There has been no time in history when customers have had so much choice of where to get service and goods. The internet has revolutionised the market place: customers can research, purchase and review products and services from the comfort of their own home, or office.