Customer Relationship Executive Level 4 (Vehicle) is also known as Telecaller,Sales Support Executive, Customer Care Executive, Back end Sales Executive,Tele-calling Supervisor, Tele-calling Officer And Customer Calling Executive.
DurationCustomer Relationship Executive Level 4 (Vehicle) is also known as Telecaller,Sales Support Executive, Customer Care Executive, Back end Sales Executive,Tele-calling Supervisor, Tele-calling Officer And Customer Calling Executive.
The individual should have good understanding of the vehicles, technical details about the vehicles, service schedules and process flow. Knowledge about statutory compliance and local market procedures, local customer preferences, geographic nuances and sales peculiarities is also required.
The individual should depict customer centricity in daily behaviour and should be able to talk and convince customers.A Customer Relationship Executive Level 4 is responsible for assisting and supporting sales function through telemarketing, activities such as generating sales prospects or leads through telemarketing, customer experience at the dealership showroom and supporting in their follow-ups.
The CRE is also responsible for supporting the Service function through follow-up calls for after-sales service.After completion of this course and passing exam (Governed by ASDC), students get Government of India certificate as a reward. Students also get On-Job-Training while training.
We, at SkillShine Academy, use latest technologies & methodologies for an effective training delivery. The courses & contents are regularly updated with the changing environment. It is our endeavor to provide a solution to aspirants, be it someone targeting to achieve success in the corporate world or seeking to skill adequately for a suitable job.
From greeting people and being the ‘face’ of the company, to organising the post and ensuring no one gets in who shouldn’t, the role of a reception manager is incredibly varied and involves a lot of very specific skills.
Telephone Skills training is offered by Prism Technologies.Prism Technologies is one of the prominent Corporate Training & also Consulting organizations in Mumbai, Pune, Bangalore, Chennai, Hyderabad, Delhi, Noida, Gurgaon & Kolkata.
Telephone Etiquette for Business brings telephone etiquette rules and telephone etiquettes and manners for Bodhih’s workshop on telephone etiquette in business communication.
The food and beverage industry is changing its trends over time. The requirements and expectations of the consumers are also increasing. This has given rise to several new jobs and niches with professional education and training to comply with the new demands.
Callers have certain expectation. When caller's expectations are not met, frustrations ensues, which then escalates to outright anger depending on how well the servicing staff handles the call. It is also common occurrence at call centers acting unprofessional to put the callers on the defense.
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