Customer Relationship Executive Level 4 (Vehicle) is also known as Telecaller,Sales Support Executive, Customer Care Executive, Back end Sales Executive,Tele-calling Supervisor, Tele-calling Officer And Customer Calling Executive.
DurationCustomer Relationship Executive Level 4 (Vehicle) is also known as Telecaller,Sales Support Executive, Customer Care Executive, Back end Sales Executive,Tele-calling Supervisor, Tele-calling Officer And Customer Calling Executive.
The individual should have good understanding of the vehicles, technical details about the vehicles, service schedules and process flow. Knowledge about statutory compliance and local market procedures, local customer preferences, geographic nuances and sales peculiarities is also required.
The individual should depict customer centricity in daily behaviour and should be able to talk and convince customers.A Customer Relationship Executive Level 4 is responsible for assisting and supporting sales function through telemarketing, activities such as generating sales prospects or leads through telemarketing, customer experience at the dealership showroom and supporting in their follow-ups.
The CRE is also responsible for supporting the Service function through follow-up calls for after-sales service.After completion of this course and passing exam (Governed by ASDC), students get Government of India certificate as a reward. Students also get On-Job-Training while training.
We, at SkillShine Academy, use latest technologies & methodologies for an effective training delivery. The courses & contents are regularly updated with the changing environment. It is our endeavor to provide a solution to aspirants, be it someone targeting to achieve success in the corporate world or seeking to skill adequately for a suitable job.
When you are talking on the phone you are unable to see the person expression or reaction they have in you. As you are the first person in contract with the customer it is therefore important for you to have the proper skill on how to communicate effectively on the telephone.
Customer Service training is offered by You Can Change Institute for all skill level. Our trainers believe in guiding, mentoring and nurturing the untapped potential of every individual participant and change them for better.Â
Customer Service Excellence course is offered by GVT Academy.
Telephone And Communication Etiquette course is offered by Aman The Training Solution. They are entrusted with identifying the needs of the training programs and making them available for the workforce.
Telephone Skills course is offered by Global Skills Academy. Soft skills help an individual to perform better in life, interact more efficiently with others and have better personal attributes.
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