Customer Relationship Executive Level 4 (Vehicle) is also known as Telecaller,Sales Support Executive, Customer Care Executive, Back end Sales Executive,Tele-calling Supervisor, Tele-calling Officer And Customer Calling Executive.
Customer Relationship Executive Level 4 (Vehicle) is also known as Telecaller,Sales Support Executive, Customer Care Executive, Back end Sales Executive,Tele-calling Supervisor, Tele-calling Officer And Customer Calling Executive.
The individual should have good understanding of the vehicles, technical details about the vehicles, service schedules and process flow. Knowledge about statutory compliance and local market procedures, local customer preferences, geographic nuances and sales peculiarities is also required.
The individual should depict customer centricity in daily behaviour and should be able to talk and convince customers. A Customer Relationship Executive Level 4 is responsible for assisting and supporting sales function through telemarketing, activities such as generating sales prospects or leads through telemarketing, customer experience at the dealership showroom and supporting in their follow-ups.
The CRE is also responsible for supporting the Service function through follow-up calls for after-sales service.After completion of this course and passing exam (Governed by ASDC), students get Government of India certificate as a reward. Students also get On-Job-Training while training.
We, at SkillShine Academy, use latest technologies & methodologies for an effective training delivery. The courses & contents are regularly updated with the changing environment. It is our endeavor to provide a solution to aspirants, be it someone targeting to achieve success in the corporate world or seeking to skill adequately for a suitable job.
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Customer Relationship Management system is about customer relationship manager demonstrating a service orientation, and transforming customer satisfaction to customer delight.
CRM Application Development and CRM integration has introduced in market a few years back but now playing a dominant role. For storing records of customers and their activity from large business to small business companies are using Customer Relationship Management (CRM) software.
Customer Relationship Management course is offered by IIM Lucknow for all skill levels. The mission of IIM Lucknow is to improve management systems with regard to business, industry and public services through pursuit of excellence in management education, research, consultancy and training.
Customer Service and CRM course is offered by Learning Candid India Pvt Ltd. Learning Candid India provides companies with apt and advanced solutions to enable- empower and enrich their people with a plethora of training programs that cover a huge array of specialties.
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