Customer Relations Management

by Skills Academy

Customer Relations Management Course is offered by Skills Academy. Learn how customer relationship skills can build your success, and deal with difficult people and job frustrations. This subject will help you deal with things professionally and handle with customer feedback.

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img Duration

4 Months

Course Details

Introduction to Business English

English language skills are important to have in almost every industry. That’s why we offer Introduction to Business English as a subject to all our students. After completion you will be more confident in your speaking and writing ability.

 

Face-to-face communication

This subject will teach you to understand the impact of face-to-face contact, and to familiarise yourself with people’s behaviours and to use it to your advantage. Practice your non-verbal skills while improving your verbal skills to get your message across. Adapt these skills to function cross-culturally.

 

Customer Satisfaction

Learn how customer relationship skills can build your success, and deal with difficult people and job frustrations. This subject will help you deal with things professionally and handle with customer feedback.

  • Hatfield Branch

    440 Hilda Street Standard Plaza, 5th Floor, Hatfield, Pretoria
  • Bellville Branch

    Unit 53 Mega Business Park cnr of Peter Barlow Street and Mill Street, Bellville, Cape Town

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