Customer Relations Management (CRM)

by International Centre For Training And Development (ICTDSA) Claim Listing

Customer Relations Management (CRM) course is offered by International Centre For Training And Development Southern Africa (ICTDSA). ICTDSA focuses in offering a wide range of high quality short courses aimed at equipping learners at all levels of the workforce

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Course Details

International Centre For Training And Development Southern Africa (ICTDSA) is a Capacity building and training institution registered in South Africa under the Companies and Intellectual Property Registration Office (CIPRO). ICTDSA has been certified and permitted to conduct human capacity development programmes within Africa and around the globe.

ICTDSA is accredited by Sector Education and Training Authority (SETA), so the courses we offer are in compliance with Education and Training Quality Assurance (ETQA) South Africa, so this make us a credible institution to offer training to different organizations like Government Parastatals, Public Services Organizations, NGOs, CBOs, Private Sectors, International Organizations and the Diplomatic Missions. 

ICTDSA focuses in offering a wide range of high quality short courses aimed at equipping learners at all levels of the workforce with the hard and soft skills needed to improve key competencies essential for on-the-job performance improvement.

Our courses are designed and delivered to holistically integrate knowledge, skills, and attitudes into abilities to perform. Our training programs are therefore designed to invoke performance-based learning and assessment criteria.

In designing and delivering its programs, the Institute draws on a faculty directory of over 40 top training professionals across the continent, who between them, possess a wealth of expertise, specialists skills and extensive work experience relating to cutting-edge workplace issues and challenges.

  • Pretoria Branch

    Suite 3C, Hatfield Bridge Office Park, 1287 Church Street, Hatfield, Pretoria

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