Customer Relations Management (CRM)

Pan African Training is accredited so the courses we offer are in compliance with Education and Training Quality Assurance (ETQA) South Africa, so this make us a credible institution to offer training to different organizations like Government Parastatals, Public Services Organizations, NGOs, CBOs, Private Sectors, International Organizations and the Diplomatic Missions.

In this light, we always advocate and demand a sustainable training programme that ensures a quality level of service for all learners. Cutting across all these activities are series of workshops, seminars and conferences organised by PANAT, on its own or in conjunction with other African and non-African institutions. A variety of topics related to African development concerns and related global political economic issues are covered.

Increasingly, because of its long experience, its improved physical and technological capacity, its reservoir of information on African development issues, and the large pool of expertise at its disposal, the Institute is becoming a major conference venue on the Continent.

Our workshops which form the core of the effort will build intellectual communities by improving training, disseminating results, fashioning networks, and conducting critical reviews. Each workshop would always gather learners for an intensive intellectual experience covering substantive development issues, particular methodologies, and reviews of research.