Every positive interaction you have with a customer helps build a strong relationship between your business and that customer. The opposite is true if the interaction is less than positive.
DurationEvery positive interaction you have with a customer helps build a strong relationship between your business and that customer. The opposite is true if the interaction is less than positive.
In fact, the quickest way to lose clients is to interact poorly with them – no matter how good your product, they'll take their business elsewhere. The Customer Relationship Building short course is designed to equip you with the hard and soft skills to build and manage positive relationships with your customers.
It will show you how to improve your customers’ experience and how to ensure everyone in your organisation prioritises customer relationship building.
Wondering how you can get that next job, reach the next career level? Managers want enhanced performance. CEOs want bottom line improvements and a return on their investment.
HR Managers want to employ and promote the best person for the job. They are looking for qualified people who have equipped themselves with the tools they need to perform.
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