Every positive interaction you have with a customer helps build a strong relationship between your business and that customer. The opposite is true if the interaction is less than positive.
DurationEvery positive interaction you have with a customer helps build a strong relationship between your business and that customer. The opposite is true if the interaction is less than positive.
In fact, the quickest way to lose clients is to interact poorly with them – no matter how good your product, they'll take their business elsewhere. The Customer Relationship Building short course is designed to equip you with the hard and soft skills to build and manage positive relationships with your customers.
It will show you how to improve your customers’ experience and how to ensure everyone in your organisation prioritises customer relationship building.
Wondering how you can get that next job, reach the next career level? Managers want enhanced performance. CEOs want bottom line improvements and a return on their investment.
HR Managers want to employ and promote the best person for the job. They are looking for qualified people who have equipped themselves with the tools they need to perform.
Customer Service course is offered by FBT Consultants. Our vision is to train for a better tomorrow. With the ever changing and challenging South African economy, our vision is to give our learners the required skills to be employable.
Customer Service workshop is offered by Elogin Business Institute for all skill levels. E-Login Business Institute offers next generation education in the field of business and management.
Customer Service in a Contact Centre Courses are offered by Felix Risk Training Consultants.
The Corporate Receptionist workshop develops front line staff to become highly professional and efficient when dealing both face to face and telephonically with clients. They will understand the importance of communicating in a corporate and courteous manner to both internal and external customers.
Call Centre and Reception course is offered by Gold Class Group. Our focus is predominantly on the African continent,where a diversity of projects and many skills are still required in order to catch up with the rest of the world.
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