Every positive interaction you have with a customer helps build a strong relationship between your business and that customer. The opposite is true if the interaction is less than positive.
DurationEvery positive interaction you have with a customer helps build a strong relationship between your business and that customer. The opposite is true if the interaction is less than positive.
In fact, the quickest way to lose clients is to interact poorly with them – no matter how good your product, they'll take their business elsewhere. The Customer Relationship Building short course is designed to equip you with the hard and soft skills to build and manage positive relationships with your customers.
It will show you how to improve your customers’ experience and how to ensure everyone in your organisation prioritises customer relationship building.
Wondering how you can get that next job, reach the next career level? Managers want enhanced performance. CEOs want bottom line improvements and a return on their investment.
HR Managers want to employ and promote the best person for the job. They are looking for qualified people who have equipped themselves with the tools they need to perform.
Customer Service course is offered by Excellent Academy of Skills. Excellent Academy of Skills is a community developer Accredited Training Centre situated in Cape Town CBD and it is known now in City for its high quality and professional training services and community development programs based
Don’t think about pursuing contacts anymore, but pursuing people. People have hopes, fears and dreams and more to them than just telephone numbers and e-mail addresses.
Computerized Cashier Course is offered by Matasolve Academy. These courses are ideal for those candidates who do not have a grade 12 qualification, but would like to enter a career path in health, development and social care fields. Learners with a grade 12 pass have an added advantage though.
The fundamental principles of contact center management that equip call center management professionals to build exceptional operations and careers. Advance the success of your call center and achieve your professional career goals with a solid foundation in planning and managing an exceptional ...
Professional telephone skills, improved communication skills and customer service tips. Role play to instill confidence and increase understanding of all skills taught.
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