Students will be introduced to theories, principles, strategies, initiatives and resources to establish, maintain and project successful customer relationships in a growing business enterprise.
DurationStudents will be introduced to theories, principles, strategies, initiatives and resources to establish, maintain and project successful customer relationships in a growing business enterprise.
Course content is derived from a variety of resources regarding the value of customer relationship management, customer data portfolio analysis, and awareness and respect for customer intimacy and loyalty. Through lecture and projects, students will acquire and develop analytical thinking skills.
Welcome to CSI! Computer Systems Institute (CSI) is a dynamic institution providing career-focused high-quality programs designed to enhance job opportunities for our graduates and provide a skilled workforce for the community.
We strive to achieve this by employing qualified and enthusiastic professionals who create a stimulating learning environment and deliver effective career development services.
Founded in 1989 with the goal of bridging the gap between employers and a shortage in IT professionals by providing training to students and connecting them with employers.
Today, CSI is much more: It has grown, student services continue to develop and the opportunities available to students are greater than ever. CSI offers a diverse range of courses, including business, hospitality, customer service, computer science, and healthcare.
CSI has six campuses across Illinois and Massachusetts (Allston, Charlestown, Worcester, Chicago, Lombard, and Skokie).
Through new partnerships with local colleges, employers and organizations CSI continues to grow and expand its opportunities for students. CSI’s focus on helping students gain the academic skills, knowledge, and support they need to reach their personal and professional goals is stronger than ever.
CSI Vision:
To build a community where transformative experiences help each student reach their full potential.
CSI Mission:
We empower students to realize their career and academic goals by providing industry-relevant education through:
Career-focused academic programs
Practical application of learned content
Student-centered services and activities
Comprehensive career services
How you lead your team matters. As Sales Leader, you’re responsible for the sales culture in your company. If you have a great sales culture, you’re probably hitting your numbers and having fun doing it.
Customer Relations Management training is offered by Cohen and Klein Consulting. Cohen & Klein Consulting, Inc. has recognized the growing need for various customized education and training in the U.S. and abroad.
Customer Experience Management (CXM) workshop is offered by San Antonio Business Leadership Academy. The San Antonio Business Leadership Academy, is a Leadership Development Firm dedicated to helping individuals and business teams perform at Maximum Potential.
The CRM training course and lab provide knowledge on topics such as technology and data platform; organization and CRM; privacy and ethics consideration; CRM program measurements and tools; and social networking and CRM.
This course will not only introduce students to the fundamentals of CRM, but will also add an additional layer of information by examining the social elements needed to understand data derived from social networks like Facebook, Twitter and LinkedIn.
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