Customer Relationship Management (CRM)

by IMTC Claim Listing

Customer Relationship Management (CRM) is a vital key to maintain and create relationships, with customers and simultaneously meet and exceed the customers’ needs.

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Course Details

Customer Relationship Management (CRM) is a vital key to maintain and create relationships, with customers and simultaneously meet and exceed the customers’ needs.

Primarily, this CRM course is designed to help your business to create a strategic plan to become a customer-driven company.

This CRM course aims particularly at providing participants with the knowledge, concepts, skills, and tools of customer relationship management necessary to manage customer service and build a long-lasting relationship with the customer.

Attendees of this interactive programme will learn the uses and objectives of CRM systems.

  • Kuala Lumpur Branch

    Units 3&4, Level 23, Menara Haw Par, Jalan Sultan Ismail, Kuala Lumpur

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