Customer Relationship Management (CRM) is a vital key to maintain and create relationships, with customers and simultaneously meet and exceed the customers’ needs.
DurationCustomer Relationship Management (CRM) is a vital key to maintain and create relationships, with customers and simultaneously meet and exceed the customers’ needs.
Primarily, this CRM course is designed to help your business to create a strategic plan to become a customer-driven company.
This CRM course aims particularly at providing participants with the knowledge, concepts, skills, and tools of customer relationship management necessary to manage customer service and build a long-lasting relationship with the customer.
Attendees of this interactive programme will learn the uses and objectives of CRM systems.
IMTC is a multinational corporate training provider based in the heart of Kuala Lumpur – Malaysia and operates worldwide. Besides in-house training and executive coaching,
IMTC offers a wide range of online courses and face-to-face training programs throughout the year in 30 different cities around the world including Istanbul, Dubai, London and other cities.
IMTC is considered the best training provider in Malaysia by many local and international organizations for which IMTC has been trusted to develop the skills of their employees for many years.
Approach
Our approach to training is based on 4 main pillars:
Responding rapidly to market needs by offering a wide range of practical, pragmatic and ‘real’ training programs along the year in 30 cities.
Hiring certified, experienced and highly educated trainers who are measured against strict criteria of competencies and behaviours, intellectual capacities and real life experiences.
Pairing academic knowledge with industry experience and constantly tracking the latest trends and emerging best practices to ensure that all learning materials are are up-to-date, relevant, and rich.
Thriving for continuous improvement and higher level of client satisfaction.
This unique 2-day, activity driven program teaches skills that boost personal productivity and relationship building through increased understanding and effective implementation of the buy-in process. By providing you with a rigorous training environment, your active participation in our program wi...
You don’t have to do it alone. Acquire knowledge and master the software tools with iDynamics legendary support team and professional trainers.
At the end of the course, participants will be able to : Trainee will be able to look, understand & contributing in CRM effectiveness in newly bigger scope, globally. Trainee will be able to realize the impact of good practises of CRM to the nation (organization, people & countries) Trainee will b...
The salesforce certified administrator credential is designed for those who have experience as a salesforce administrator. Candidates should possess broad knowledge of salesforce applications, regularly configure and manage salesforce, and continuously look for ways their companies can get even mor...
This module enables candidates to develop coherent customer relationship management plans that incorporate strategic and tactical dimensions. This course focuses on the development and implementation of relationship strategies via the use of strategic initiatives for the service sector.
About Coursetakers.com
Coursetakers.com is more than a decade old course aggregator and Online course platform that helps students find courses and compare course prices from Training providers in the UAE, UK, USA, India and South Africa, by just submitting their inquiry through the website. Coursetakers also helps Institutes, Universities and Online Instructors market their courses, gain leads and get more students to enroll into their courses.
© 2025 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy
Online
USA
UK
India
UAE
South Africa
Canada
New Zealand
Australia
Malaysia
Singapore
Saudi Arabia
Egypt
Jordan