This course demonstrate through interactive discussion and hands-on practice the fundamentals and applications of Customer Relationship Management.
DurationOnline or onsite, instructor-led live CRM (Customer Relationship Management) training courses demonstrate through interactive discussion and hands-on practice the fundamentals and applications of Customer Relationship Management.
CRM training is available as "online live training" or "onsite live training". Online live training (aka "remote live training") is carried out by way of an interactive, remote desktop. Australia onsite live Customer Relationship Management (CRM) trainings can be carried out locally on customer premises or in NobleProg corporate training centers.
NobleProg is an international training and consultancy group, delivering high quality courses to every sector, covering: Cyber Security, Artificial Intelligence, IT, Management, Applied Statistics.
Over the last 17 years, we have trained more than 50,000 people from over 6000 companies and organisations.
Our courses include classroom (both public and closed) and instructor-led online giving you choice and flexibility to suit your time, budget and level of expertise.
We practice what we preach – we use a great deal of the technologies and methods that we teach, and continuously upgrade and improve our courses, keeping up to date with all the latest developments.
Our trainers are hand picked and have been through rigorous checks and interviews, and all courses are evaluated by delegates ensuring continuous feedback and improvement.
We are CX Training and we take pride in offering superior customer relationship management training to all businesses that need to add relevant skills and tools to manage difficult situations, deal with customers and ensure interactions are positive and more efficient.
In this session participants will acquire the skills to understand Customer Relationship Management and explore the components that contribute to a successful CRM strategy.
You will develop the skills to enable you to design a business plan and a budget. You will be able to define different types of business plans and key points in effective budgeting, explore the feasibility of new initiatives and identify internal and external factors relevant to preparing a busines...
Salesforce is the world's leading CRM (customer relation management) platform. Salesforce Development is a cloud based developer platform for building real time applications.
Customer Relationship Management is being widely used to organise and synchronise business processes for better marketing and customer services.
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