Customer Service and Call Centre Management Course is Offered by Academy of York.
DurationCourse Overview:
The Academy of York is an online, distance learning college that was established 16 years ago. Since its inception, 17 000 students have graduated. Indeed, we’ve celebrated their achievements with enormous pride. And we feel especially honored to receive testimonials like this: “I had a wonderful journey with the Academy of York.
The college opened doors for me.” Indeed, if there’s just one thing that our students have in common, it’s the opening of doors to a better job and a better life. We’re dedicated to empowering students to achieve this, through the following education qualifications:
Customer Service Excellence course is offered by Excellentia Training Solutions. Our vision is to provide unmatched world-class training and skills development solutions in insurance, risk management and finance to our valued customers in Africa and beyond.
Telephone Skills training is offered by The Ubuhle.It’s been a remarkable journey, and together with our clients we have implemented Skills Development that has enriched the lives of thousands of South Africans from all walks of live
Customer Service course is offered by FBT Consultants. Our vision is to train for a better tomorrow. With the ever changing and challenging South African economy, our vision is to give our learners the required skills to be employable.
The famous Helen O’Grady programme is used for corporate training. The Academy offers half day, full day or weekly training sessions to fit into your training needs.
Telephone Skills for Call Centres training is offered by Leading training.This is by far the most common media used in Call Centers today. It is also Surprising on how little time and attention is given to building the skills needed for agents to be really successful in their function.
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