Customer Service Apprenticeship

A GOOD local College for Medway and Maidstone

Every year over 6000 students from Medway, Maidstone and beyond choose MidKent College to continue their studies and prepare for their future career. 

Our sparkling Medway Campus boasts some of the best vocational training facilities in the country as well as staff and student social zones and more. Our Maidstone Campus on the Oakwood Park complex has undergone a major redevelopment to provide state-of-the-art workshops, new student social zones and more.

As part of the rebuild and refurbishment, we proudly opened University Centre Maidstone, providing a valuable higher education and professional training centre for Maidstone.

All of our campuses benefit from ongoing investment programmes so that we can provide fantastic learning environments for our students. 

For over 100 years we've been providing high-quality technical training and apprenticeships in a range of subject areas.

What makes us different?

It's all about you

Ofsted describes us as a 'student-centred College' where every decision, in every area of the College, is focused on how it benefits you. Your success is our success, and we'll do everything in our power to help you achieve and thrive here. 

We're big

More young people choose to study with MidKent College than any other school or training provider in Medway and Maidstone. That means we've got a thriving community where students can enjoy their time at College while preparing for work. It also means we can offer a broad range of programmes to suit your needs. 

We train you in simulated work environments

Yes, we have 'normal' classrooms too, but your programme with us will involve a significant amount of time in one of our simulated work environments getting to grips with the same equipment and technology that you'll find in the workplace.

That means for example that our Healthcare Practitioners learn in a mock hospital ward (and, thanks to our unique partnership with organisations like Medway Hospital and Cygnet Health Care, real wards too), Graphic Designers work in fully-equipped design studios, Construction Tradespeople develop their skills in spacious workshops, and Cabin Crew take to the skies in our aircraft cabin!

Our tutors have worked in the areas they teach

All of our tutors have built their careers in their subject areas before becoming teachers. That means you'll benefit from their considerable experience in the workplace, and their teaching will come to life through real-life case studies and examples of projects that they've been involved with - invaluable to help you prepare for work. They also have links back to industry, which helps us secure the very best guest speakers and experiences for our students. 

Your career starts here

College is a mature environment where our goal is to help you get ready to either secure your dream job or get a place at University to keep studying. Everything we do, provide and encourage you to experience is designed with that aim, and we're single-minded in our determination to help you succeed.