Customer Service course is offered by Academic College. The Academic College was established to address the dire training need within the Hospitality Industry; to provide a competent and skilled workforce.
DurationCustomer Service course is offered by Academic College. The Academic College was established to address the dire training need within the Hospitality Industry; to provide a competent and skilled workforce.
Our mission to be the leading institute in South Africa focusing on Hospitality and developing management for the industry, by applying a unique combination of academic and experiential training.
The Academic College was established to address the dire training need within the Hospitality Industry.
Improve Customer Experience and Profits. Suitable for Restaurants, Hotels, Resorts, Game Lodges, Guest Houses and other Hospitality Businesses • 7 Star Service
In this course we teach trainees to develop the already exceptional skills that they have working with people. This workshop will help participants define and understand call centre strategies.
The aim of this course is to give you an introduction to the key terms and ideas of customer service and explain how they relate to business in the twenty-first century.
Understand the meaning of Customer Service, identifying your customers and realising it's all about Attitude.
This practical and enjoyable program will equip staff with the knowledge, awareness and practical skills needed to communicate professionally and enthusiastically towards customers.
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