Customer service is offered by adult education wolverhampton. Adult education wolverhampton is a local authority provider of education and training for adults aged 19+. Our aim is to inspire the people of wolverhampton with our high quality courses.
Customer service is offered by adult education wolverhampton. Adult education wolverhampton is a local authority provider of education and training for adults aged 19+. Our aim is to inspire the people of wolverhampton with our high quality courses.
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About
Adult Education Wolverhampton Background
Adult Education Wolverhampton is a local authority provider of community learning and skills. The Service is part of Wolverhampton City Council and is currently located within the Education Directorate where it sits in the People division. The Cabinet Member for Schools, Skills and Learning has responsibility for the Service. Mission
Our mission is to make a positive difference to individuals and the communities of Wolverhampton, especially those who live in the City’s priority neighbourhoods, by providing learning programmes that help with employment and personal development. Read our full mission statementCourses on offer
We provide courses from Entry Level to Level 3 that lead to nationally recognised qualifications in vocational subjects, English, Maths and IT. We also provide a wide range of non-accredited courses for personal development, health and well being.Funding
The majority of provision is funded by the West Midlands Combined Authority and a small amount by the Education & Skills Funding Agency . The Education & Skills Funding Agency works with the European Social Fund (ESF), which funds programmes and initiatives for improving employment opportunities. For further information on the ESFA visit their website .Ofsted
Students who are accepted onto this course will study four compulsory modules. The duration of the course is 4 weeks long and students are expected to do course work which consists of assignments and oral and video presentations to pass and obtain an accredited professional diploma in customer serv...
This short course is aimed at individuals who have a responsibility for reception duties. It may also be of interest to employers looking to hire a new receptionist.
This one-day course explores key elements of customer service and its importance to the overall customer experience and to the organisation in respect of its reputation, wider community benefit and long-term survival.
A one day Telephone Skills Training Course that includes the Qualities and Key Skills to help you develop and maintain customer relationships and achieve success when using the Telephone.
This course is designed to help you understand the impact of customer service and deliver the best customer service for your clients leading to improved customer loyalty, enhanced brand perception, and delivering long-term success for your organisation.
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