Our mission is to provide excellent quality training to small and medium businesses across South Yorkshire, East Midlands, Northamptonshire and surrounding areas.
DurationCustomer Service course is offered by Arrow Care Training Ltd
Our mission is to provide excellent quality training to small and medium businesses across South Yorkshire, East Midlands, Northamptonshire and surrounding areas.
Our aim is to source funding wherever possible to help meet the cost of training that you may require.
We understand the challenges that SME’s face each day and we are here to support you.
Who We Are
Arrow Care Training was founded by three directors who are passionate about delivering high quality training that is value for money and has a commitment to support employers across the region.
The team have worked in Work Based Learning for many years and have an excellent understanding of funding opportunities, employer incentives backed by the Government and quality marks.
We tailor the training to meet your business needs as well as your employees individual requirements.
Welcome to Arrow Care Training Ltd
Our mission is to provide excellent quality training to small and medium businesses across South Yorkshire, East Midlands, Northamptonshire and surrounding areas.
Our aim is to source funding wherever possible to help meet the cost of training that you may require.
We understand the challenges that SME’s face each day and we are here to support you.
Who We Are
Arrow Care Training was founded by three directors who are passionate about delivering high quality training that is value for money and has a commitment to support employers across the region.
The team have worked in Work Based Learning for many years and have an excellent understanding of funding opportunities, employer incentives backed by the Government and quality marks.
We tailor the training to meet your business needs as well as your employees individual requirements.
Learn to improve techniques in verbal skills to establish an excellent rapport between yourself and your clients, building trust and de-fusing and resolving difficult customer service situations.
Face-to-face contact and telephone, email and digital communication form part of customer service for businesses and other organisations. Whatever job title or role an individual may have – and regardless of whether they work in public, private or third sectors – the knowledge, skills and behav...
This qualification is aimed at individuals working or preparing to work in a customer service role or where using the telephone is a part of their role.
In order to have a truly successful business, you need to provide good customer service. It is believed that 96% of unhappy customers don’t ever complain; However 91% of those simply leave and never come back.
We offer a range of customer services workshops, as well as tailored programmes to meet your specific business requirements. We are delighted to have worked with some of the most renowned providers of great customer service over the years.
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