Customer Services course is offered by Asia Coaching Training.
DurationCustomer Services course is offered by Asia Coaching Training.
Founded in 2001, Asia CoachingTraining was, from 2001 to 2007, the Singapore Licensee of the world’s largest business coaching firm, ActionCOACH, a company with offices in 26 countries since 1993. (ActionCOACH was previously known as Action International).
Retaining existing customers and acquiring new customers are vital for all businesses. Good customer service retains existing customers and creates customer satisfaction. This would lead to increased sales and referrals.
Customer feedback is a great way for companies to improve their products and services. However, dealing with feedback, and in particular, complaints can be a very challenging part of anyone’s job. Great communication contributes to happy customers.
Critical Elements of Customer Service course is offered by DSI Academy.
The programme will help participants to appreciate the importance of achieving excellent customer service daily. The programme will also emphasize the importance of a mindset change to become innovative in our pursuit of exceptional service.
Our Customer Service Excellence Program helps achieve exceptional customer satisfaction, repeat business, referral business, brand reputation and long-term relationships.
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