Customer Services course is offered by Asia Coaching Training.
Customer Services course is offered by Asia Coaching Training.
Founded in 2001, Asia CoachingTraining was, from 2001 to 2007, the Singapore Licensee of the world’s largest business coaching firm, ActionCOACH, a company with offices in 26 countries since 1993. (ActionCOACH was previously known as Action International).
Customer complaints are common and widespread in recent years, whether these complaints happen in public or private organizations. In UK alone, research done in 2015 found that complaints received on social media platforms have increased eight-fold compared against 2014.
Learn how to communicate more professionally on the telephone, manage difficult customers, improve your listening skills and much more with our 1-day PD Training Professional Telephone Skills Course in Singapore.
Critical Elements of Customer Service course is offered by DSI Academy.
A positive customer experience (CX) can influence whether a consumer returns or goes elsewhere. A company's relationship with its consumers is about far more than boosting product ratings or lowering wait times.
The programme will help participants to appreciate the importance of achieving excellent customer service daily. The programme will also emphasize the importance of a mindset change to become innovative in our pursuit of exceptional service.
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