The customer service workshop will look at all types of customers and how we can serve them better and improve ourselves in the process. Participants will be provided a strong skillset including in-person and over the phone techniques, dealing with difficult customers.
DurationThe customer service workshop will look at all types of customers and how we can serve them better and improve ourselves in the process. Participants will be provided a strong skillset including in-person and over the phone techniques, dealing with difficult customers, and generating return business.
Chartall Business College was established in 2012 to facilitate the continuing education of working adults and to enable them to meet the regulatory education requirements, primarily in the fields of financial services and real estate. To this end, RPL presented a quicker, cheaper and easier path to the required qualifications.
Today, Chartall Business College offers a fully online solution for working adults to achieve a degree or vocational qualification, in addition to traditional face-to-face training.
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