This is a qualification that applies to so many sectors. Whether you’re a Ward Assistant for the NHS or a Retail Advisor for a high-end fashion brand, these are relevant skills.
DurationCustomer Service course is offered by Crosby Training
This is a qualification that applies to so many sectors. Whether you’re a Ward Assistant for the NHS or a Retail Advisor for a high-end fashion brand, these are relevant skills.
All of our courses provide you with the opportunity to gain qualifications from widely-recognised Awarding Bodies – including, City & Guilds and Highfield Qualifications.
We work hard to ensure that the units and certificates you are studying towards are relevant to your goals, and we will always discuss and agree these with you before your training begins. Some courses, like Sector-Based Work Academies, are designed with direct input from partner employers.
This ensures that you are developing the exact skills they are looking for in their candidates; improving your chances of securing a job role through your guaranteed interview.
Crosby Training
Our Story
Based on Merseyside, we have been helping people gain skills, qualifications and careers since 1993. In this time, we have changed the lives of thousands of people from the Liverpool City Region and beyond.
We are one of the longest-established and most-trusted independent training providers in the North West of England and we work hard to ensure that our course venues are always within easy reach of your local community.
Your Future
Our Goal
We will always go the extra mile to make sure that you benefit from our training. We offer a wide range of courses in a variety of different sectors, all of which are tailor-made to give you the best chance of success.
We also provide free image makeovers and a host of other wellbeing support packages through our Happiness Champions. The aim is to keep on moving your journey forward and, with our knowledge and experience, we're confident this is something we can deliver.
Your Choice
Our Courses
We know how hard it can be to join a new training programme, especially if you’re low on confidence or anxious about meeting new people.
That’s why we’ll do everything we can to ensure you feel comfortable and safe throughout your time with us. No matter what you're studying, our expert Tutors and Support Staff will be on hand to guide you every step of the way.
Improve your communication skills by learning great customer service techniques for both in person and digital! This course will enormously benefit any employee which deals with customers directly. It's so easy, just pay for your course online and start training!
A majority of businesses have got customer services so that if there just so happens to be a problem with the item or service that the customer has paid for they have got someone on hand in order to help them with the issues that they may be facing.
The Customer Service Course is suitable for people wishing to improve their knowledge in the importance of customer service, including how to satisfy customers expectations. It is designed for those who deal with customers on a daily basis as part of their job role and is applicable to a variety of
The need to lead, model, and promote the organizational values within a customer service environment is essential for business success.
This foundation level qualification is aimed at those working in a customer service environment to help improve the quality of the customer experience and gain customer loyalty.
About Coursetakers.com
Coursetakers.com is more than a decade old course aggregator and Online course platform that helps students find courses and compare course prices from Training providers in the UK, by just submitting their inquiry through the website. Coursetakers also helps Institutes, Universities and Online Instructors market their courses, gain leads and get more students to enroll into their courses.
© 2025 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy
Online
USA
UK
India
UAE
South Africa
Canada
New Zealand
Australia
Malaysia
Singapore
Saudi Arabia
Egypt
Jordan