Our customer service training program will help you gain critical skills that make a positive impression on current and future customers. From communication and interpersonal skills to creative thinking and conflict resolution, learning how to adapt to customer needs can de-escalate situations and i
DurationOur customer service training program will help you gain critical skills that make a positive impression on current and future customers. From communication and interpersonal skills to creative thinking and conflict resolution, learning how to adapt to customer needs can de-escalate situations and influence decisions.
Customer service skills are highly valued in nearly every job. Whether you own your own business or are on a team at a large organization, knowing how to communicate effectively and solve problems builds not only customer loyalty but also personal satisfaction and engagement.
Customer Service (CE Skills Award)
Courses Required:
MRKG 1001 - Customer Relationship Management
????MRKG 2033 - Principles of Selling
Customer Service Representative (CE Skills Award)
Courses Required:
MRKG 1000 - Customer Service
POFT 1032 - Workplace Diversity
BMGT 1022 - Workplace Communication
Our Vision
We envision a future in Dallas County where anyone, from any zip code, can gain the knowledge and skills they need to advance economically and achieve their dreams.
Our Mission
We advance economic mobility for students in our community by channeling the power of philanthropy to help Dallas College rise to new heights of innovation, excellence and equity.
Our masterclass combines the disciplines of advanced customer service management and PR/communications in a powerful state-of-the-art program to enable you to exploit this colossal opportunity.
Customer Service Management & Supervision training is offered by Cohen and Klein Consulting. Cohen & Klein Consulting, Inc. has recognized the growing need for various customized education and training in the U.S. and abroad.
Everyone SAYS it… “We pride ourselves on excellent customer service!” Those who attend Customer Service Excellence training create processes and best practices to actually LIVE it!
Customer Service training is offered by Richard Tyler International. Richard Tyler International, Inc.® has been recognized as the world’s top Sales Training, Marketing and Management Consulting Services firms. Our Management Consultants are top experts in their fields.
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