This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding customer needs and much more.
DurationThis course will start by making it very clear exactly what we mean by customer service, and why it’s so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding customer needs and much more.
Southampton Airport Fire Service provides training courses, including First Aid, Fire Safety and Maritime Fire fighting and Confined Space as an approved City and Guilds Centre.
Approved by Qualsafe Awards, an awarding organisation recognised by Ofqual to offer regulated qualifications and delivering CITB assured courses. You will be certain to be receiving high quality training.
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