This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding customer needs and much more.
DurationThis course will start by making it very clear exactly what we mean by customer service, and why it’s so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding customer needs and much more.
Southampton Airport Fire Service provides training courses, including First Aid, Fire Safety and Maritime Fire fighting and Confined Space as an approved City and Guilds Centre.
Approved by Qualsafe Awards, an awarding organisation recognised by Ofqual to offer regulated qualifications and delivering CITB assured courses. You will be certain to be receiving high quality training.
We deliver on promises, on time, within budget, every time
What does ‘good’ look like in your organisation? What are your standards of appearance and language? How do you expect your staff to deal with complaints and feedback? This module gives delegates the opportunity to set clear expectations on organisational standards, while teaching your staff ho...
Customer Care course is offered by ELGee Training. ELGee Training provides up-to-date and current information for your workforce based on the requirements of the regulating authorities.
The purpose of this course: In this competitive economy it is essential that you attract and keep clients. Customer service is a critical part of this process. Whether you are handling customers face to face or over the phone it is essential that you master the skills to keep the conversation flowi...
Customer service course leicester. At bright learning, we have qualified, multilingual and experienced staff who work hard to ensure our learners complete their course with full knowledge and understanding.
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