This programme is based on the unit standard “Supervise Customer Service Standards” with 8 credits at NQF level 4, and is covered in a 3-day intensive small-group training intervention.
DurationThe very foundation and future of our business depends on building and maintaining our customer service levels and performance.
This programme is based on the unit standard “Supervise Customer Service Standards” with 8 credits at NQF level 4, and is covered in a 3-day intensive small-group training intervention.
Experienced facilitators conduct the workshops and the theoretical components are further enhanced by the introduction of practical examples of the different tasks of the candidates.
Edutel Holdings (Pty) Ltd was founded in the early 90’s by Andries Pelser (Chief Executive Officer) who brought with him over 30 years of experience in the field of education and training. Growing demand led Edutel to establish associate companies namely Edutel Wholesale and Retail Academy (Pty) Ltd, Edutel Skills Development (Pty) Ltd, Edutel Services Company (Pty) Ltd, Edutel Public Services Company (Pty) Ltd and Edutel Higher Education (Pty) Ltd.
Edutel is your one-stop to life-long learning, specialising in skills development and training, higher education, employment, marketing, teacher training, Continued Professional Teacher Development (CPTD), Recognition of Prior Learning (RPL) and the offering of formal qualifications in different sectors of the economy. Edutel is a level 1 BBBEE concern.
This course is a combination of the best we have to offer in Customer Service and Call Centre skills. We have combined our Customer Centric Employee Course and our Telephone Skills for Call Centres to give a powerful vitamin boost of essential knowledge and skills for anyone working in a high-stres...
Telephone Etiquette course is offered by The ICHAF Training Institute. With more than a decade of experience in the field of corporate learning and development we at ICHAF understand the needs, demands and desired outcomes that are synonymous with large corporates.
The aim of this course is to give you an introduction to the key terms and ideas of customer service and explain how they relate to business in the twenty-first century.
Customer Service course is offered by Malaikas Education & Resourcing Consultants. A commitment for uncompromised service excellence to empower our people at grass roots, and companies through premier consultancy services, quality education and training, and recruitment services that exceed our cli...
At the end of this workshop learners will have mastered the art of communicating positively and without barriers, and be able to effectively assist and support customers to their business.
About Coursetakers.com
Coursetakers.com is more than a decade old course aggregator and Online course platform that helps students find courses and compare course prices from Training providers in South Africa, by just submitting their inquiry through the website. Coursetakers also helps Institutes, Universities and Online Instructors market their courses, gain leads and get more students to enroll into their courses.
© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy
Online
USA
UK
India
UAE
South Africa
Canada
New Zealand
Australia
Malaysia
Singapore
Saudi Arabia
Egypt
Jordan