This programme is based on the unit standard “Supervise Customer Service Standards” with 8 credits at NQF level 4, and is covered in a 3-day intensive small-group training intervention.
DurationThe very foundation and future of our business depends on building and maintaining our customer service levels and performance.
This programme is based on the unit standard “Supervise Customer Service Standards” with 8 credits at NQF level 4, and is covered in a 3-day intensive small-group training intervention.
Experienced facilitators conduct the workshops and the theoretical components are further enhanced by the introduction of practical examples of the different tasks of the candidates.
Edutel Holdings (Pty) Ltd was founded in the early 90’s by Andries Pelser (Chief Executive Officer) who brought with him over 30 years of experience in the field of education and training. Growing demand led Edutel to establish associate companies namely Edutel Wholesale and Retail Academy (Pty) Ltd, Edutel Skills Development (Pty) Ltd, Edutel Services Company (Pty) Ltd, Edutel Public Services Company (Pty) Ltd and Edutel Higher Education (Pty) Ltd.
Edutel is your one-stop to life-long learning, specialising in skills development and training, higher education, employment, marketing, teacher training, Continued Professional Teacher Development (CPTD), Recognition of Prior Learning (RPL) and the offering of formal qualifications in different sectors of the economy. Edutel is a level 1 BBBEE concern.
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