Customer Service training is offered by Indian Institute of Training and Development (IITD).Our leading edge approach of training and professional education includes workshops, professional education, executive coaching, hand-holding and customized training material created to suit the needs of the
Customer Service training is offered by Indian Institute of Training and Development (IITD).Our leading edge approach of training and professional education includes workshops, professional education, executive coaching, hand-holding and customized training material created to suit the needs of the Organization.
Indian Institute of Training and Development (IITD) pioneers in corporate training and career development with impact, relevance and value. We have been building careers and developing corporate skill sets with our world-class training courses.
As result our client see a measurable increase in employee performance, customer satisfaction and revenues.
Indian Institute of Training and Development (IITD) pioneers in corporate training and career development with impact, relevance and value. We have been building careers and developing corporate skill sets with our world-class training courses.
Our leading edge approach of training and professional education includes workshops, professional education, executive coaching, hand-holding and customized training material created to suit the needs of the organization.
As result our client see a measurable increase in employee performance, customer satisfaction and revenues.
Methodalogy
We use a combination of case studies, Role plays, games, Interactive activities and Audio Video Clips along with Power point presentation in order to make the process learning 100 % Experimental.
Vision
We believe that success comes from stability and an ethical way of conducting business that permeates throughout the organization.
Philosopy
IITD stands for professionalism and quality of service, leading the way with bold new concepts and constantly striving for improved services across all industry sectors.
Our Commitment
Quality with Continuous Improvement
Cooperation with Service
Initiative which Exceeds Customer Expectations
Custom Solutions
We understand that one size does not fit all, so we work with employers and industry sectors to create tailored development solutions through our customized programs.
Continuous Improvement
Our entire staff including executives, instructors, instructor trainers and curriculum development managers are constantly looking for improvements to our processes and programs. As a result, our clients receive cutting edge technology in their training programs and consultations.
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This course is the most suitable course for those who would like to work in BPO industry or in a Call Center and also want to learn the skills through which they will be able to work well in the BPO industry.
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