Customer Service training is offered by Institute for Graphic Communications and Printability for all skill level. It is not what we offer or at what price but how we offer it that allows us to differentiate ourselves from the competition.
DurationCustomer Service training is offered by Institute for Graphic Communications and Printability for all skill level. It is not what we offer or at what price but how we offer it that allows us to differentiate ourselves from the competition.
Contents:
Our training department is there to meet all your needs. Our trainers are specialists in their sphere of activity and the concepts they teach are concrete and easily applicable to your workplace.
Be prepared to provide the best service experience to your customers by mastering critical skills in face-to-face and telephone communication, raising service quality, and maintaining standard expectations.
Equilibrium School's four-week, part-time, one-on-one customer service training is customized towards the individual needs of each participant. This training introduces the basic concepts of customer service that translate into effective customer service techniques and practices.
The objective of this program is to provide the student with opportunities to acquire and apply the knowledge of customer service and information skills to meet the demands of today’s business.
This course will provide you with the information needed to understand how a positive attitude, going a step beyond basic customer service, and dealing effectively with complaints will enhance your work experience. You will learn the difference between internal and external customers.
This three-day inclusive training course helps anyone learn to make the most of their profession, including understanding the best ways to listen and be heard.
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