Customer Service training is offered by Institute for Graphic Communications and Printability for all skill level. It is not what we offer or at what price but how we offer it that allows us to differentiate ourselves from the competition.
DurationCustomer Service training is offered by Institute for Graphic Communications and Printability for all skill level. It is not what we offer or at what price but how we offer it that allows us to differentiate ourselves from the competition.
Contents:
Our training department is there to meet all your needs. Our trainers are specialists in their sphere of activity and the concepts they teach are concrete and easily applicable to your workplace.
Customer Service training is offered by Anchor Integrated for all skill level. Fully customized training and development solutions. Sessions are available in multi, single, & half day sessions, lunch and learns, as well as one-on-one coaching.
Customer service expectations are ever changing. Customers want first call or online resolution; they don’t want to have to repeat themselves. They want a consistent experience and better interactions.
This course provides guidelines and best practices for providing excellent customer service that will enable frontline associates and service staff back-up in support roles to build, maintain, and increase a loyal customer base.
This course will provide you with the information needed to understand how a positive attitude, going a step beyond basic customer service, and dealing effectively with complaints will enhance your work experience. You will learn the difference between internal and external customers.
This program offers individuals the opportunity to acquire the skills required by many companies that specialize in customer service and outbound marketing services and to provide skills to facilitate advancement in their chosen career.
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