Customer Service Courses are offered by Karen Sheldon Training.
Customer Service Courses are offered by Karen Sheldon Training.
A set of skills to equip individuals to provide quality customer service when working in any sector of the tourism, travel and hospitality industry.
Karen Sheldon Training specialises in working with organisations to find solutions to their training needs, allowing us to offer tailored training packages for NT employers and employees.
We offer a variety of training courses covering a wide and expanding range of industry sectors (including Hairdressing, Childcare, Retail, Tourism, Hospitality and Cookery) that can be delivered individually, online or to private groups dependent on our students, clients and workplace. Our courses are locally developed and informed by many years of practical experience. We offer
flexible options and can design a training program to suit your learners, location and budget. Karen Sheldon Training is a division of Karen Sheldon Group and has operated as a Registered
Training Organisation (RTO: 70045) since 2008. Our training programs are carefully designed to be responsive to industry and employer needs.
The Karen Sheldon Group (KSG), comprised ofKaren Sheldon Catering and Karen Sheldon Training, works to promote and pursue employment and training opportunities in the Northern Territory for Territorians.
With a ‘boots on the ground’ approach, we live by the ethos that “a person with a job is a person with a future” because we understand that a job is one of the key social determinants of a healthy person and a healthy community, as well as a vital factor in developing the Northern Territory.
This 1 day program provides customer service concepts, tools and techniques to enable you to provide outstanding customer service. With our expert trainers, learn how to leave a positive lasting impression by delivering great customer service.
This course is for adult learners who are interested in the course content for general knowledge, or for those working with groups, either in the community or the workplace
Develop the tools to put your customers at the centre of all you do with training on how to build positive experiences and increase brand loyalty.
Customer Service - Fundamentals course is offered by Gess Education. Our user-friendly GeSS LMS is purposely designed for students that are looking for a pathway to either university, upskill, reskill, or simply kick start their career.
Certificate III in Business (Customer Engagement) addresses the skills needed in customer contact roles in the growing contact and service centre industry. These include skills to deliver a rewarding customer service experience, and the ability to manage priorities and workplace challenges. You wil...
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