This Customer Service course is designed to provide students with any level of experience who want to expand their knowledge, improve their skill set, and increase the understanding of customer benefits
DurationThis Customer Service course is designed to provide students with any level of experience who want to expand their knowledge, improve their skill set, and increase the understanding of customer benefits. Students will explore the background and techniques of customer interactions.
Upon completion of the Customer Service course, students will be able to:
Our team boasts 20+ years of experience designing, developing, and delivering a full suite of industry-leading technology education classes and training solutions across the globe.
Our trainers, equipped with expert industry experience and an unparalleled commitment to quality, facilitate classes that are offered in various delivery formats so our clients can obtain the training they need when and where they need it.
LearnQuest is a Top 20 IT Training company that maintains strategic partnerships with IBM, AWS, Microsoft, Apple, Red Hat, Google, the Project Management Institute, the International Institute of Business Analysis, and more.
LearnQuest currently has offices in the United States, Canada, Mexico, United Kingdom, Germany, France, Spain, Poland, Czech Republic, Bulgaria, India, Australia, New Zealand, and Singapore to customers in 180 countries.
LearnQuest is accredited by ACCET (The Accrediting Council for Continuing Education & Training), an ISO 9001:2008 certified agency and APMG-International as an IAITAM Accredited Training Organization (ATO).
Customer service starts with listening to the customer and finding out what their needs are, then working with them to achieve their goals. As service providers, you have the power to create a trusting, caring, and customer responsive environment.
Anyone wishing to develop their customer service skills in the workplace leading to more engaged and satisfied customers. Includes skills for handling difficult customers.
With our training solution, we can provide an engaging learning opportunity to employees of any experience level. Our materials cover various areas and content that is tailored for the specific needs of your staff.
This course gives managers a clear approach to manage customer service in a professional way that meets customer needs while using an appropriate level of resources.
The KONA Group’s CSO training is a world-class training program. Our customer service training is designed to provide the foundation for your commercial success – by delivering excellence in customer experience.
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