Customer Service

by Learn Quest Claim Listing

This Customer Service course is designed to provide students with any level of experience who want to expand their knowledge, improve their skill set, and increase the understanding of customer benefits

Price : Enquire Now

Contact the Institutes

Fill this form

Advertisement

Learn Quest Logo

img Duration

1 Day

Course Details

This Customer Service course is designed to provide students with any level of experience who want to expand their knowledge, improve their skill set, and increase the understanding of customer benefits. Students will explore the background and techniques of customer interactions.
 

Objectives:

Upon completion of the Customer Service course, students will be able to:

  • Tools to provide quality customer service and make lasting impressions on customers
  • How customers define the success of your company, as well as a customer’s emotional behaviors, and how that sensitivity influences his or Her decision making
  • Techniques to increase customer satisfaction through your behavior, sensitivity, and respect
  • The techniques for providing service through face-to-face contact, the factors that contribute to the success of that contact, and the benefits of actively listening to your customers
  • The stages of customer management and recognize who your internal customers are. You will also explore value chain management and how to make positive long-term decisions that add value to your company
  • The guidelines for dealing with unreasonable and irate customers
  • Action to increase the loyalty of the customers you serve
  • Sales via customer services
  • Sydney Branch

    Level 28, 1 Market Street, Sydney

Check out more Customer Service courses in Australia

Priority Management Logo

Customer Service Management

Customer Service Management Courses are offered by Priority Management.

by Priority Management [Claim Listing ]
Academy XI Logo

Customer Experience

Are you after a practical course to complement your existing skillset? Our Customer Experience courses will expand your expertise in a social and interactive learning environment with regular classmate interactions, weekly live video sessions, and on-demand private consultations with your mentor.

by Academy XI [Claim Listing ]
Ab2 Institute of Accounting Logo

Customer Centric Mindset

Develop the tools to put your customers at the centre of all you do with training on how to build positive experiences and increase brand loyalty.

by Ab2 Institute of Accounting [Claim Listing ]
Forrest Computer Training Logo

Customer Service Training Course

This course will benefit anyone who interacts with customers, both internal and external.

by Forrest Computer Training [Claim Listing ]
Trainers Direct Logo

Customer Service Training

Our hands on Customer Service Training courses will help you to provide a unique customer experience by anticipating your customers’ needs and exceeding their expectations. In this soft skills training course for customer service you’ll learn how to create fabulous first impressions, cement...

by Trainers Direct [Claim Listing ]

© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy