This Customer Service course is designed to provide students with any level of experience who want to expand their knowledge, improve their skill set, and increase the understanding of customer benefits
DurationThis Customer Service course is designed to provide students with any level of experience who want to expand their knowledge, improve their skill set, and increase the understanding of customer benefits. Students will explore the background and techniques of customer interactions.
Upon completion of the Customer Service course, students will be able to:
Our team boasts 20+ years of experience designing, developing, and delivering a full suite of industry-leading technology education classes and training solutions across the globe.
Our trainers, equipped with expert industry experience and an unparalleled commitment to quality, facilitate classes that are offered in various delivery formats so our clients can obtain the training they need when and where they need it.
LearnQuest is a Top 20 IT Training company that maintains strategic partnerships with IBM, AWS, Microsoft, Apple, Red Hat, Google, the Project Management Institute, the International Institute of Business Analysis, and more.
LearnQuest currently has offices in the United States, Canada, Mexico, United Kingdom, Germany, France, Spain, Poland, Czech Republic, Bulgaria, India, Australia, New Zealand, and Singapore to customers in 180 countries.
LearnQuest is accredited by ACCET (The Accrediting Council for Continuing Education & Training), an ISO 9001:2008 certified agency and APMG-International as an IAITAM Accredited Training Organization (ATO).
For any business, its customer or client base is the lifeblood of its success. When you actively develop solid, lasting relationships with individuals or other companies, it can lead to increases in revenue, as well as the creation of a strong reputation.
In this fun and exciting customer service training course you will learn to recognise how your attitude impacts on your interactions, you'll learn how to apply techniques to generate repeat business, develop top-level telephone skills, learn how to deal with difficult customers and deliver on your ...
Have you got a passion to lead, serve others, or support a service or product you truly believe in? Do you want to create memorable customer experiences and make smarter business decisions? Then look no further, join our two-day course on customer service and effective team management skills.
Whether you are an independent consultant working with multiple clients or working for a B2B or B2C products and/or services company or an executive or manager dealing with irate customers – your common denominator here is the customer.
Understand the IT Business Relationship Organizational Model to discover how to form a true partnership between the service provider and business units
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