Customer Service course is offered by Malaikas Education & Resourcing Consultants. A commitment for uncompromised service excellence to empower our people at grass roots, and companies through premier consultancy services, quality education and training, and recruitment services that exceed our clie
DurationCustomer Service course is offered by Malaikas Education & Resourcing Consultants. A commitment for uncompromised service excellence to empower our people at grass roots, and companies through premier consultancy services, quality education and training, and recruitment services that exceed our clients’ expectations.
Malaikas Education and Resourcing Consultants (MERC) is a young and wholly black-owned company in the consulting sector. We specialise in broad areas of education and training (skills development), healthcare and business management consultancy, recruitment and e-sourcing services. The key to all activities is the provision of home-based care support to NGOs.
Malaikas offers a comprehensive approach to support organisations to achieve their strategic objectives. Through a participative and nurturing approach with our clients Malaikas brings out the best in the employees, who are the most valuable assets in every organisation, thereby contributing to the bottom line.
Learn to see yourself and your organisation as others see you. Build excellent rapport and utilize easy ways to ensure crystal-clear, positive communications
Identify and solve problems related to customer satisfaction and the performance of customer service
The CBP™ Customer Service Certification program is aimed for professionals who are interested to learn the basics and skills necessary in customer service. This program was developed by highly qualified, professional and passionate consultants with experience in this field.
Customer service is basic knowledge on how to speak and respond to customers. Customer service should be top priority in any business.
Telephone Etiquette course is offered by Malaikas Education & Resourcing Consultants. A commitment for uncompromised service excellence to empower our people at grass roots, and companies through premier consultancy services, quality education and training.
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