Customer Service course is offered by Malaikas Education & Resourcing Consultants. A commitment for uncompromised service excellence to empower our people at grass roots, and companies through premier consultancy services, quality education and training, and recruitment services that exceed our clie
DurationCustomer Service course is offered by Malaikas Education & Resourcing Consultants. A commitment for uncompromised service excellence to empower our people at grass roots, and companies through premier consultancy services, quality education and training, and recruitment services that exceed our clients’ expectations.
Malaikas Education and Resourcing Consultants (MERC) is a young and wholly black-owned company in the consulting sector. We specialise in broad areas of education and training (skills development), healthcare and business management consultancy, recruitment and e-sourcing services. The key to all activities is the provision of home-based care support to NGOs.
Malaikas offers a comprehensive approach to support organisations to achieve their strategic objectives. Through a participative and nurturing approach with our clients Malaikas brings out the best in the employees, who are the most valuable assets in every organisation, thereby contributing to the bottom line.
Call Centre and Reception course is offered by Gold Class Group. Our focus is predominantly on the African continent,where a diversity of projects and many skills are still required in order to catch up with the rest of the world.
Professional telephone skills, improved communication skills and customer service tips. Role play to instill confidence and increase understanding of all skills taught.
This one-day skills based training course has been designed to ensure that delegates are capable, through practical tips and demonstrations, to collect an account through the use of a telephone.
Front Office Skills course is offered by Hope 4 Future and it includes certificate of attendance.
When a call comes in you need to know how to communicate in a clear, professional manner and with confidence. You need to always keep the customer in mind.The techniques covered in this course will give you the confidence you need to be in control every time the phone rings.
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