Customer service is basic knowledge on how to speak and respond to customers. Customer service should be top priority in any business.
DurationCustomer service is basic knowledge on how to speak and respond to customers. Customer service should be top priority in any business.
This qualification enables learners to gain knowledge on the following aspects:
Develop customer service policies
Establish methods to train employees
Learn to evaluate customer service
Requirements
No Requirements
Established in 2005, Maritime Business Institute has established solid credentials and has a dedicated employee complement that takes pride in maintaining high academic standards.
Our success is attributed to an honest and open approach to communication and superior performance, adopting strong discipline and good business ethics as key policies to ensure learner and client satisfaction.
Persistent networking with learners and shareholders alike has proven effective in forging relationships of trust that provide our competitive edge.
Communication is imperative to ensure maximum impact. Thus open channels of communication have been established to ensure we meet the requirements of our learners, shareholders and clients.
Customer Service course is offered by Excellent Academy of Skills. Excellent Academy of Skills is a community developer Accredited Training Centre situated in Cape Town CBD and it is known now in City for its high quality and professional training services and community development programs based
Call Centre course is offered by Awico Training Centre for all skill level. We Have Fully Registered Best Instructors and also offer free accommodation to students who are from far, also the school assists in finding a job.
Understand the meaning of Customer Service, identifying your customers and realising it's all about Attitude.
The short course in Customer Service Excellence is designed for individuals working directly with customers and their supervisors in service organisations. Its primary objective is to offer practical skill training to enhance front-line service delivery and elevate customer satisfaction.
Our front office training will ensure that ensure that your hotel, lodge or guesthouse standards are lifted very high, hence improving customer experience and reducing complaints
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