Dealing with customers in the right way can really boost your business. Dealing with them in the wrong way can be very harmful and cause unnecessary extra work dealing with complaints.
Dealing with customers in the right way can really boost your business. Dealing with them in the wrong way can be very harmful and cause unnecessary extra work dealing with complaints.
The good news is that with some training you can go from "OK" customer service to "Excellent" in a short space of time.
As well as off-the-shelf training courses for staff and managers, we are happy to put together bespoke courses to suit your needs. Just send us a quick message and we'll get back to you for a no-strings chat.
Grow and improve yourself and your business with solid training
We are here to help you every step of the way.
Making your life easier is our priority.
Training Courses include Driver CPC, Transport Manager CPC, and Removal Operative training,
as well as bespoke training for businesses.
CPC Training for
Drivers and Managers
You are already professional driver who holds an advanced licence. We help you to enhance your skills and focus on what is important to be both legally compliant and feel the pride you deserve for doing what can be a difficult job well.
We have a range of different driver CPC courses but we know you will get the most from each course and enjoy the day too. You can never know too much when you are a professional driver, so book your driver CPC course today.
If you are an organisation, or a group of drivers, we can arrange to deliver a CPC course at your workplace, or other suitable venue of your choice.
We carry out driver CPC training in the Swindon area, or in a local training room in Cirencester, Marlborough, Chippenham, Royal Wootton Bassett and Cricklade. We are also happy to run driver CPC courses at venues across the West and South of the country including: Fairford, Burford, Hungerford, Newbury, Abingdon, Didcot, Wantage, Witney, Corsham, Melksham, Stroud, Oxford and Reading.
A one day Telephone Skills Training Course that includes the Qualities and Key Skills to help you develop and maintain customer relationships and achieve success when using the Telephone.
The course is ideal for someone looking to improve their communication and customer service skills as well as increasing their chances of employment in this area. Learners are eligible if they are aged 19+ and living in bradford, liverpool city region or kirklees. This course is open to people who ...
As a Customer Service practitioner, you will provide customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.
The role of a Customer Service Practitioner is to deliver high-quality products and services to the customers of the organisation you’re working for.
More than 80% of business leaders in the UK believe that customers are not only the biggest pressure point for businesses, but also the most influential drivers of change. Ultimately, the customer service industry is one of the most popular and rewarding industries to work in.
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