Master the skills needed to face the challenges of a Customer Service Representative position. Guaranteed to turn out top-notch CSRs. Handle calls professionally and effectively. Learn how to keep a positive attitude, even in the most trying situations. Create a self-improvement plan for better serv
DurationCourse Description
Master the skills needed to face the challenges of a Customer Service Representative position. Guaranteed to turn out top-notch CSRs. Handle calls professionally and effectively.
Learn how to keep a positive attitude, even in the most trying situations. Create a self-improvement plan for better service.
The Training Institute of Washington, DC is focused on becoming the nation's leader in education and enterprise training solutions. In collaboration with our worldwide partners, we offer complete education program management solutions, including enrollment, certification, and project development and support.
Mission
The Training Institute of Washington, DC is dedicated to improving the way companies and individuals learn, use, and master technology through educational solutions that empower customers with choice, allowing them to determine when, where, and how they want their educational programs to be designed and delivered.
Customer Service Etiquette course is offered by Saint Paul College. The College focuses on advanced technology to enhance curriculum and the learning experience. Classrooms are equipped with state-of-the-art technology and there is free Wi-Fi access campus-wide.
Customer Service training is offered by Richard Tyler International. Richard Tyler International, Inc.® has been recognized as the world’s top Sales Training, Marketing and Management Consulting Services firms. Our Management Consultants are top experts in their fields.
Customer service training workshops by Training For Success are created specific to the issues facing your industry. We tailor your program to include specific customer service situations facing your team. Common real world and highly relatable examples are used to meet your business's customer
Participants will learn the knowledge, skills, and strategies necessary to become a world-class service provider that will exceed the expectations and demands of your customers.
Designed to help front line customer service representatives communicate more effectively with clients. Includes coaching, digital materials and a one-year subscription to Sandler Online.
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