Master the skills needed to face the challenges of a Customer Service Representative position. Guaranteed to turn out top-notch CSRs. Handle calls professionally and effectively. Learn how to keep a positive attitude, even in the most trying situations. Create a self-improvement plan for better serv
DurationCourse Description
Master the skills needed to face the challenges of a Customer Service Representative position. Guaranteed to turn out top-notch CSRs. Handle calls professionally and effectively.
Learn how to keep a positive attitude, even in the most trying situations. Create a self-improvement plan for better service.
The Training Institute of Washington, DC is focused on becoming the nation's leader in education and enterprise training solutions. In collaboration with our worldwide partners, we offer complete education program management solutions, including enrollment, certification, and project development and support.
Mission
The Training Institute of Washington, DC is dedicated to improving the way companies and individuals learn, use, and master technology through educational solutions that empower customers with choice, allowing them to determine when, where, and how they want their educational programs to be designed and delivered.
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