We research logically and purchase emotionally. The better we can understand our customers, the better we can serve them. Discover who you are best set up to serve.
DurationWe research logically and purchase emotionally. The better we can understand our customers, the better we can serve them. Discover who you are best set up to serve.
Cross-sell & Upsell
Mike Clark is an exceptional trainer. Having experienced, worked in and with a huge range of business roles and focuses, Mike has an intuitive understanding for what needs doing in a business to move it forward.
His love of people and his perceptive ability to enable them to see what they can do to lift their game, gives him a definitive edge when training, whether in-house tailoring to the unique challenges each business faces, or in a general training role.
You might think that a customer-centred approach to business should come naturally, but that’s just not so. In fact, understanding customer needs and motivations – and how to ensure they’re met – is one of the greatest business challenges of all.
Level 2: Retail, Customer Service & Sales Support Course is offered by MSL Training. If you have no experience or qualifications, or you’ve been out of study for some time, this is a great place to start.
To provide an effective service in today's results orientated environment requires many skills.
Customer Service course is offered by Ardito Corporate Training for all skill level. Our class sizes are small, allowing attendees to receive extensive attention and assistance from our highly experienced tutors. In addition, comprehensive ‘take-home’ course material is provided.
Helping Your Organisation Reach Its Full Potential Through Effective Training. The Training You Need, The Results You Want. We help people and organisations reach their professional potential. We provide customised training solutions for companies and individuals.
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