Customer Service course is offered by Time Education & Training. We are your partner in the learning journey, providing an environment that promotes belief, confidence and capability to achieve your true potential. Knowledge converted immediately into practical workplace application
Customer Service course is offered by Time Education & Training. As an award winning RTO, Winner of the Large Training Provider of the Year 2015 and Finalist in 2016 at the SA Training Awards, we pride ourselves in being more than a training provider.
We are your partner in the learning journey, providing an environment that promotes belief, confidence and capability to achieve your true potential. Knowledge converted immediately into practical workplace application is our key to your success.
With more than 50 qualifications & customised training programs, our passionate team puts the ‘Time’ into ensuring that people get excited about learning, through fun, innovation and inspirational facilitation.
Time Education & Training has a very clear purpose and goal which can be defined by saying our mission is “Making Good people…Great”.
Time Education & Training is a Registered Training Organisation (RTO40058) delivering nationally accredited and quality corporate training, consultancy and support services.
As an award winning RTO, Winner of the Large Training Provider of the Year 2015 and Finalist in 2016 at the SA Training Awards, we pride ourselves in being more than a training provider. We are your partner in the learning journey, providing an environment that promotes belief, confidence and capability to achieve your true potential.
Knowledge converted immediately into practical workplace application is our key to your success.
With more than 50 qualifications & customised training programs, our passionate team puts the ‘Time’ into ensuring that people get excited about learning, through fun, innovation and inspirational facilitation.
Time Education & Training has a very clear purpose and goal which can be defined by saying our mission is “Making Good people…Great”.
This course gets your speaking skills up to a level of competence you and your company will be very happy with. Together you and your personal voice coach will thoroughly analyse and explore your vocal strengths and weaknesses.
Our phone etiquette training enables participants to handle telephone call more professionally. Our phone skills training helps people to understand the needs of customers and use the phone in an effective way
The Professional Telephone Skills training focuses on developing your telephone etiquette to ensure you have a positive attitude when speaking with your customers.
The Victorian government's business website recognises that "no matter the size of your business, good customer service should be at the heart of your business model if you wish to be successful". Customer service training is now a leading form of training course for all sized businesses.
This course has either written or oral supervised assessment. Students will require access to Skype video chat for assessment purposes.
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