Delivering outstanding customer service is vital to any organization's long-term survival. Our 1-day customer service training course will provide participants with the tools and skills to provide excellent customer service thereby creating a loyal customer base.
DurationDelivering outstanding customer service is vital to any organization's long-term survival. Our 1-day customer service training course will provide participants with the tools and skills to provide excellent customer service thereby creating a loyal customer base.
This class is suitable for any person who regularly deals with customers, be it face-to-face, via email or over the phone. Customers can also be defined as internal customers.
The Customer Service course is available online via webinar in addition to in-person and is interactive, fast-paced, fun, and full of tips and techniques you can use immediately.
For 13 years we have set the benchmark for providing quality training on Adobe, Apple, Microsoft Office, Web Development and Business Skills training.
Our approach is simple - we are a traditional career training company. We believe that learning from a live instructor present in the classroom is still the most effective way to learn a new software program or a new business skill.
Maintaining strong client relationships can be challenging when what a client requests is beyond the scope of what you are able to offer.
Customer Service training is offered by Premier Workforce Training. Our training solutions are designed to address your business goals by improving customer service, employee safety, teamwork, leadership, business operations and instituting best practices.Â
Students will survey and develop a broad understanding of the diverse array of opportunities derived from an education in customer service management.
This program is designed to improve the service levels provided to the organization's internal and external customers. It shows participants how to improve their sensitivity to the customers' needs and provides practical solutions for problems that confront employees on a regular basis.
The lodging and hospitality industry is a fast-paced and in-demand career path, particularly in Middle Tennessee, as the hospitality and tourism industry is Middle Tennessee's largest employer.
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