This customer service training program has been designed to meet high customer service and conflict resolution expectations desired by many organisations. It aims to provide the interpersonal skills and knowledge required to deal with customers, clients, fellow workers.
DurationThis customer service training program has been designed to meet high customer service and conflict resolution expectations desired by many organisations.
It aims to provide the interpersonal skills and knowledge required to deal with customers, clients, fellow workers. Help your staff deal with conflict and how they communicate and relate to others in the workplace.
Wesley Vocational Institute (RTO Code 90091) develops and delivers training programs to support the community services industry. The process we follow is one of close consultation with individuals, organisations and community groups to prepare our learners to be workplace ready.
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