Key to business success is excellence in customer and client service. By completing this customer service excellence training course, you will gain the knowledge and skills to ensure customers' expectations are met in the selling of products and provision of services.
DurationKey to business success is excellence in customer and client service. By completing this customer service excellence training course, you will gain the knowledge and skills to ensure customers' expectations are met in the selling of products and provision of services.
For those of you who are in frontline service and sales roles, this customer service course will provide you with learning opportunities on the essentials for dealing with complaints and difficult situations, whilst maintaining a strong focus on customer satisfaction and the total customer experience.
This course will enhance your ability to handle customer and client interactions with confidence by implementing best practice customer service techniques, delivering customer satisfaction and developing customer loyalty.
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Gain new insights, learn new skills or discover your untapped creativity - it's all possible at CCE - the Centre for Continuing Education at the University of Sydney.
Customer service starts with listening to the customer and finding out what their needs are, then working with them to achieve their goals. As service providers, you have the power to create a trusting, caring, and customer responsive environment.
If the attitudes of your staff do not reflect a focus on customer service, Strategix can help. Create a positive impression, and improve the satisfaction of your customers with this half day course. This course covers essential topics in providing quality customer service. Good customer service is ...
It’s a customer-centric world, Customer Service is the key to a long-term customer relationship. Trained staff are the key to keeping customers happy.
Our hands on Customer Service Training courses will help you to provide a unique customer experience by anticipating your customers’ needs and exceeding their expectations.
This customer service training program has been designed to meet high customer service and conflict resolution expectations desired by many organisations. It aims to provide the interpersonal skills and knowledge required to deal with customers, clients, fellow workers.
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