Customer Service Excellence

Durban Business College (est 1902) is an exclusive private tertiary institution. Safety and security are top priorities at the college. It is a place to which learners are eager to come to learn and share ideas - a place we can feel proud of. Durban Business College offers various programmes to people who are in need of Education, Training and Skills Development.

DBC's Full Time division provides for learners who want to attend classes from Monday - Friday in a safe and secure environment where they are able to focus on their studies and gain practical skills in their chosen careers.

Our focus is to offer personalised and interactive quality training where the development of the learner is integrated by practical, cultural and social aspects.

DBC's classes are small and personalised. Staff is friendly and supportive. They are qualified, registered and experienced facilitators, assessors and moderators. Their primary focus is their dedication to their learners and to create a simulated workplace environment of interaction. this will provide learners with the oppertunity to experience work situations during their period of study.

Projects, assignments and case studies are realistic and fit in with the changing work environment. Learners recieve Bi-annaul progress reports and feedback and there is a monthly newsletter for all stakeholders.

Learners are also encouraged to support and participate in social events throughout the year. A small library is available where learners can do research. Breaks allow for them to interact socially.