Our Customer Service Excellence Program helps achieve exceptional customer satisfaction, repeat business, referral business, brand reputation and long-term relationships.
DurationGenuine customer service builds loyal customer and gives an edge to the sellers over their competition. This ultimately builds a sustainable business.
Excellent Customer Service builds sustainable business. Key points of discussion:
Our Customer Service Excellence Program helps achieve exceptional customer satisfaction, repeat business, referral business, brand reputation and long-term relationships.
At Motivus we’ve earned a reputation for providing sales and customer service professionals with the insights they need to dominate in today’s hyper-competitive business climate.
A positive customer experience (CX) can influence whether a consumer returns or goes elsewhere. A company's relationship with its consumers is about far more than boosting product ratings or lowering wait times.
The course explores the different ways businesses are adopting a customer-centric approach with customer relationship tools (CRM Tools) and how these tools aid businesses in optimising & managing their existing customer base with analytics & insights obtained from these tools.
Customer Service Communication course is offered by Quantico for all skill level. We are a team of communication specialists helping solve the myriad communication challenges affecting information communities. Since our founding in 2005, we have been a learning resource.
The Professional Telephone Skills workshop is specially designed and customized to enable participants to: Efficiently obtain information, deliver messages and gain commitment to further organisational objectives in a professional manner.
A winning formula in a customer-centric business approach entails an essential combination of disciplines. The SMU Executive Certificate in Customer Strategy aims to proactively enhance the strategic mindset of participants to be future-ready in managing new and evolving customer profiles.
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