Customer Service Excellence

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The right motivation and guidance can go a long way in optimizing a team’s productivity, and it is this leadership quality that this 2-day course aims at. Meant for junior, mid-level, and senior executives, this is a course meant for those who want to become leaders. 

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img Duration

2 Days

Course Details

How a sales team will perform depends on a lot of factors. While it is important to have dynamic individuals working with the clients, it is also important to motivate the entire team.

The right motivation and guidance can go a long way in optimizing a team’s productivity, and it is this leadership quality that this 2-day course aims at. Meant for junior, mid-level, and senior executives, this is a course meant for those who want to become leaders. 

 

What Does This Course Have To Offer You? 

This course is carefully designed to provide you with the following benefits: 

  • Understand what it needs to be the leader of a sales team so as to make each and every member of your team productive

  • How to set goals that are achievable and will push every individual to perform better 

  • Understand which person would be good for which pitch and assign them deliverables accordingly 

  • Think up of exciting sales motivational games and tactics that will promote the spirit of healthy competition

  • How to understand and deal with team members who might seemingly be difficult to manage

  • Tools for you to become a sales coach and a team leader for your team

  • Mumbai Branch

    Kashibai Cottage, 109\B, Worli Village, Mumbai

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