Understand the meaning of Customer Service, identifying your customers and realising it's all about Attitude.
DurationUnderstand the meaning of Customer Service, identifying your customers and realising it's all about Attitude.
Identifying your Customers
Realising it's all about Attitude
Communication and Customer Service
Understanding the customers world and their rights
Realising what Customers Love and Hate
The way forward - Supportive Skills, Accommodating Skills, Directional Skills and Adding Value Skills.
Who Should Attend?
Company Owners and managers who want to create exceptional customer service in their business as well as all front line and administrative staff working with customers on a daily basis.
This workshop is also effective for everyone in business today from a cleaner up to the highest level in a company as we all deliver service in some way or another – internally and externally
We Train You has been instrumental in assisting South African companies achieve and comply to the highest safety standards available. Our training has aided South African companies uplift themselves and assist them in increasing productivity, profitability and safety.
Customer Service in a Contact Centre Courses are offered by Felix Risk Training Consultants.
Customer Service Excellence course is offered by JHJ Training. Our training approach focuses on a specific framework that ensures success, relevancy and implementation.
Valuable insights into personalisation by creating lasting connections with customers
Customer Service training is offered by Mashite Academy. Quality learning is not just about memorizing information or completing tasks, but about developing the ability to think critically, solve problems, communicate effectively, and adapt to changing circumstances.
The Customer Service course builds skills to equip your employees with dependable techniques so that they can create a positive impression during customer interactions, resulting in professional service and on-going business.
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