Customer Service Excellence Workshop

by Miami Dade College Claim Listing

Participants will learn ways to develop a culture of service excellence by using positive communication strategies and sensitivity/cultural awareness techniques that are necessary when working with the diverse general public.

Price : Enquire Now

Contact the Institutes

Fill this form

Advertisement

Miami Dade College Logo

img Duration

Please Enquire

Course Details

Course Description

City of Homestead employees will be equipped with customer service knowledge and skills to help them create a quality experience for Homestead residents.

Participants will learn ways to develop a culture of service excellence by using positive communication strategies and sensitivity/cultural awareness techniques that are necessary when working with the diverse general public.

  • Miami Branch

    11380 NW 27th Ave, Miami

Check out more Customer Service courses in USA

The Chicago Lighthouse Logo

Customer Service Training Program

Our Customer Service Training Program provides instruction and training in customer service, telecommunications, collections and order entry in order to help potential employees prepare for prospective Chicago Lighthouse customer call center positions.

by The Chicago Lighthouse [Claim Listing ]
Texas Council Risk Management Fund Logo

Managing Difficult People

As supervisors we have to manage occasional or ongoing conflicts. These interactions can impact daily employee management. Understanding our conflict style and the conflict style of others will aid us in handling those interactions. 

by Texas Council Risk Management Fund [Claim Listing ]
Quality Support Group QSG Logo

Customer Service Excellence

Everyone SAYS it… “We pride ourselves on excellent customer service!” Those who attend Customer Service Excellence training create processes and best practices to actually LIVE it!

by Quality Support Group QSG [Claim Listing ]
Emory Continuing Education Logo

Customer Service Excellence

In this course, participants revisit the basics of excellent customer service and learn new tools to keep companies competitive. Participants practice real-world scenarios to examine facets of customer engagement such as tone, body language, empathy, and relationships.

by Emory Continuing Education [Claim Listing ]
Sales Boost Logo

Phone Etiquette

To master proper phone etiquette with guests and staff while effectively communicating amongst departments.

by Sales Boost [Claim Listing ]

© 2025 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy