Customer Service in a Contact Centre Courses are offered by Felix Risk Training Consultants.
DurationThe Following Unit Standards Form Part of this Programme:
Unit Standard:13872
Unit Standard:13874
Unit Standard:10348
Unit Standard:13873
Unit Standard:252210
Unit Standard:13886
Felix Risk Training Consultants provides training on specialized training initiatives and Learnership training and are fully accredited with BANKSETA and the Institute of Risk Management South Africa (IRMSA).
We are a private institute which provides training services that are of a high-quality standard and which meet the needs and expectations of our clients, thereby opening opportunities for mutual growth and prosperity of all stakeholders.
Call centers are centralized offices used for receiving or sending large volumes of telephonic requests. There are inbound call centers for incoming product support inquiries and outbound call centers for telemarketing, solicitation of donations, debt collection and market research.
Customer Service training is offered by Eruditio. We provide quality skills development training and, enterprise and supplier development solutions by partnering with corporate companies across South Africa.
The CBP™ Customer Service Certification program is aimed for professionals who are interested to learn the basics and skills necessary in customer service. This program was developed by highly qualified, professional and passionate consultants with experience in this field.
Computerized Cashier Course is offered by Matasolve Academy. These courses are ideal for those candidates who do not have a grade 12 qualification, but would like to enter a career path in health, development and social care fields. Learners with a grade 12 pass have an added advantage though.
Don’t miss the call of success! Enrol in one of our fantastic Receptionist Courses and upgrade your skills. You’re just one ring away from the greatness that awaits.
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