Customer Service in a Contact Centre Courses are offered by Felix Risk Training Consultants.
DurationThe Following Unit Standards Form Part of this Programme:
Unit Standard:13872
Unit Standard:13874
Unit Standard:10348
Unit Standard:13873
Unit Standard:252210
Unit Standard:13886
Felix Risk Training Consultants provides training on specialized training initiatives and Learnership training and are fully accredited with BANKSETA and the Institute of Risk Management South Africa (IRMSA).
We are a private institute which provides training services that are of a high-quality standard and which meet the needs and expectations of our clients, thereby opening opportunities for mutual growth and prosperity of all stakeholders.
Call Centre course is offered by Awico Training Centre for all skill level. We Have Fully Registered Best Instructors and also offer free accommodation to students who are from far, also the school assists in finding a job.
Telephone Skills for Call Centres training is offered by Leading training.This is by far the most common media used in Call Centers today. It is also Surprising on how little time and attention is given to building the skills needed for agents to be really successful in their function.
Students are taught basic office administration skills to be able to run a reception area. Skills taught include more advanced computer skills, handling of mail, faxes etc, telephone etiquette, customer service, caring for office equipment and filing of documents into an existing system.
Don’t miss the call of success! Enrol in one of our fantastic Receptionist Courses and upgrade your skills. You’re just one ring away from the greatness that awaits.
Telephone Skills training is offered by The Ubuhle.It’s been a remarkable journey, and together with our clients we have implemented Skills Development that has enriched the lives of thousands of South Africans from all walks of live
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