On this apprenticeship, you will learn how to resolve problems and provide the best service possible. You will complete the course with excellent customer service skills that many employers look for.
DurationCourse overview
Are you a ‘people person’? Do you enjoy speaking to and helping customers? Customer service is important in every job. The best customer service people are often the most successful.
On this apprenticeship, you will learn how to resolve problems and provide the best service possible. You will complete the course with excellent customer service skills that many employers look for.
What you'll learn
As part of your apprenticeship, you will gain a Level 2 Diploma in Customer Service. You’ll learn how to communicate effectively.
Who is this course for?
This course is designed for anyone interested in learning excellent customer service skills and work with customers on a daily basis.
City of Bristol College is one of the largest further and higher education colleges in the UK. With more than 1,000 courses available from entry to degree level, we offer the widest range of academic and vocational qualifications you will find in the South West.
We cater for learners of all ages and backgrounds, including 16 to 18-year-olds, adult learners, apprentices, higher education students and international students. Based in four main centres across Bristol, we offer a learning experience that puts our students right at the heart of one of the best cities in the UK.
As a Customer Service practitioner, you will provide customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.
This short course is aimed at individuals who have a responsibility for reception duties. It may also be of interest to employers looking to hire a new receptionist.
This course is for those who have just started their careers within the Customer Service sector; for those working in customer-facing roles such as Shop Assistants or Front of House Staff.
Distance learning courses enable you to boost your career with a nationally recognised qualification even if you do not have the time to attend training sessions. You will work your way through the qualification submitting work every 2 weeks, achieving within approximately three months.
Customer service is the act of taking care of the customer’s needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer’s requirements are met.
About Coursetakers.com
Coursetakers.com is more than a decade old course aggregator and Online course platform that helps students find courses and compare course prices from Training providers in the UK, by just submitting their inquiry through the website. Coursetakers also helps Institutes, Universities and Online Instructors market their courses, gain leads and get more students to enroll into their courses.
© 2025 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy
Online
USA
UK
India
UAE
South Africa
Canada
New Zealand
Australia
Malaysia
Singapore
Saudi Arabia
Egypt
Jordan