On this apprenticeship, you will learn how to resolve problems and provide the best service possible. You will complete the course with excellent customer service skills that many employers look for.
DurationCourse overview
Are you a ‘people person’? Do you enjoy speaking to and helping customers? Customer service is important in every job. The best customer service people are often the most successful.
On this apprenticeship, you will learn how to resolve problems and provide the best service possible. You will complete the course with excellent customer service skills that many employers look for.
What you'll learn
As part of your apprenticeship, you will gain a Level 2 Diploma in Customer Service. You’ll learn how to communicate effectively.
Who is this course for?
This course is designed for anyone interested in learning excellent customer service skills and work with customers on a daily basis.
City of Bristol College is one of the largest further and higher education colleges in the UK. With more than 1,000 courses available from entry to degree level, we offer the widest range of academic and vocational qualifications you will find in the South West.
We cater for learners of all ages and backgrounds, including 16 to 18-year-olds, adult learners, apprentices, higher education students and international students. Based in four main centres across Bristol, we offer a learning experience that puts our students right at the heart of one of the best cities in the UK.
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