Your core responsibility will be to provide a high-quality service to customers which will be delivered from the workplace, digitally, or through going out into the customer’s own locality. You may be the first point of contact and work in any sector or organisation type.
DurationYour core responsibility will be to provide a high-quality service to customers which will be delivered from the workplace, digitally, or through going out into the customer’s own locality. You may be the first point of contact and work in any sector or organisation type.
Your actions will influence the customer experience and their satisfaction with your organisation. Your customer interactions may include face-to-face, telephone, post, email or social media contact.
This type of work will suit someone who enjoys being part of a team, is a ‘people person’, is comfortable using technology, and can work under close supervision.
This L2 Customer Service Apprenticeship is available at our Plymouth centre.
Our brand new, expansive Apprenticeship Training Centre is now open at Plympton, Plymouth, allowing us to deliver 13 different trades to the local area - with the vast majority of them available under the one roof.
Learn about the Greenlight Group’s history
Plymouth Centre
Strengthen your competitive advantage by taking a strategic, transformative view on your customer’s journey and your interactions with them. You will discover how to maintain positive customer relationships whilst gaining a greater understanding of their behaviour.
More than 80% of business leaders in the UK believe that customers are not only the biggest pressure point for businesses, but also the most influential drivers of change. Ultimately, the customer service industry is one of the most popular and rewarding industries to work in.
The telephone is one of today’s essential communication tools. Aj training offer a range of hands-on training courses and workshops delivered at our rotherham training suite or on site at your location.
Looking for a customer service apprenticeship in kent? Earn while you learn at midkent college. Customer service apprentices often work in the public facing side of a business. Regularly assisting customers, they are vital to the success of any business.
Our mission is to provide excellent quality training to small and medium businesses across South Yorkshire, East Midlands, Northamptonshire and surrounding areas.
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