Customer Service (Level 2 Apprenticeship)

by Greenlight Group Claim Listing

Your core responsibility will be to provide a high-quality service to customers which will be delivered from the workplace, digitally, or through going out into the customer’s own locality. You may be the first point of contact and work in any sector or organisation type.

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img Duration

15 Months

Course Details

Your core responsibility will be to provide a high-quality service to customers which will be delivered from the workplace, digitally, or through going out into the customer’s own locality. You may be the first point of contact and work in any sector or organisation type. 

Your actions will influence the customer experience and their satisfaction with your organisation. Your customer interactions may include face-to-face, telephone, post, email or social media contact.

This type of work will suit someone who enjoys being part of a team, is a ‘people person’, is comfortable using technology, and can work under close supervision.

This L2 Customer Service Apprenticeship is available at our Plymouth centre.

Our brand new, expansive Apprenticeship Training Centre is now open at Plympton, Plymouth, allowing us to deliver 13 different trades to the local area - with the vast majority of them available under the one roof.

  • Plymouth Branch

    Bergstrand House, Parkwood Close, Roborough, PL6 7SG, Plymouth

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