Customer Service Management & Supervision training is offered by Cohen and Klein Consulting. Cohen & Klein Consulting, Inc. has recognized the growing need for various customized education and training in the U.S. and abroad.
DurationCustomer Service Management & Supervision training is offered by Cohen and Klein Consulting. Cohen & Klein Consulting, Inc. has recognized the growing need for various customized education and training in the U.S. and abroad.
To that end, we have initiated a series of training programs that will equip employees, improve productivity and efficiency with the knowledge and skills necessary to reduce delinquent accounts and increase cash flow.
Training And Educational Initiatives Must Be Aligned With National Overall Strategic Vision And Mission In Conjunction With Realistic Employment Demand And Supply.
This course will introduce the learner to the basic skills necessary to be a successful call center employee. The course will familiarize the learner with communicating with customers and proper telephone etiquette.
Our Customer Service Training Program provides instruction and training in customer service, telecommunications, collections and order entry in order to help potential employees prepare for prospective Chicago Lighthouse customer call center positions.
Why does your organization exist? What do you value? For most organizations, their mission and values include a commitment to delivering quality products and services and serving both internal and external customers.
Welcome to our 20-hour weekend course on Customer Service Skills! Over the course of two days, we will dive deep into the world of customer service, learning the necessary skills to provide excellent service to customers in a variety of industries.
Covers the generic skills needed for any airline position involving regular contact with the traveling public. Includes human relations, personal appearance enhancement, etiquette, conflict management, speech skills, and the acquisition of attributes that would promote a proper professional image.
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