Please note you must be employed before applying for an apprenticeship. Our customer services apprenticeship standard is suitable for those in customer facing roles in any industry.
DurationPlease note you must be employed before applying for an apprenticeship. Our customer services apprenticeship standard is suitable for those in customer facing roles in any industry.
The core responsibility will be to provide a high quality service to customers which will be delivered from the workplace, digitally, or through going out into the customer's own locality. These may be one-off or routine contacts and include dealing with orders, payments, offering advice, guidance and support, meet-and-greet, sales, fixing problems, after care, service recovery or gaining insight through measuring customer satisfaction
East Surrey College offers Full-time and Part-time courses as well as Apprenticeships and Higher Education qualifications in Business, Management, Marketing and HR.
Students will learn how to apply practical knowledge to real working scenarios, developing skills in our modern computer suites.
About East Surrey College
East Surrey College (part of Orbital South Colleges) is a successful vocational college situated in Redhill, Surrey between Croydon and Gatwick welcoming students from a wide geographic area.
We deliver a wide variety of full-time study programmes for young people and a range of full and part-time qualification and non-qualification courses for adults, including evening and Saturday courses. Our full-time study programme offer for 16-18s also includes a range of T Levels.
Our Apprenticeship offer is very wide meeting local employment and employer needs. Our courses run from Entry/Level 1 to Level 6 (Higher Education) with a key focus on career progression, upskilling for employment and higher level study. Students learn in fantastic facilities from vocationally expert teachers.
This one-day seminar is perfect for anyone who feels they or their staff need to obtain a greater understanding of the importance of providing exceptional customer care.
Improve customer care with this practical training programme. An interactive customer service training course to develop and fine-tune customer service skills. Also available as ‘bite-size’ virtual training via zoom or microsoft teams.
We deliver on promises, on time, within budget, every time
Now, more than ever, organisations need to reflect a new business era. Customers have changed fundamentally since the pandemic, making more informed choices about where they spend their money, based on integrity and ease of use.
Your core responsibility will be to provide a high-quality service to customers which will be delivered from the workplace, digitally, or through going out into the customer’s own locality. You may be the first point of contact and work in any sector or organisation type.
About Coursetakers.com
Coursetakers.com is more than a decade old course aggregator and Online course platform that helps students find courses and compare course prices from Training providers in the UK, by just submitting their inquiry through the website. Coursetakers also helps Institutes, Universities and Online Instructors market their courses, gain leads and get more students to enroll into their courses.
© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy
Online
USA
UK
India
UAE
South Africa
Canada
New Zealand
Australia
Malaysia
Singapore