The role of a customer service practitioner is to deliver high quality products and services to the customers of their organisation. Your core responsibility will be to provide a high-quality service to customers which will be delivered from the workplace, digitally, or through going out into the cu
DurationThe role of a customer service practitioner is to deliver high quality products and services to the customers of their organisation. Your core responsibility will be to provide a high-quality service to customers which will be delivered from the workplace, digitally, or through going out into the customer’s own locality.
These may be one-off or routine contacts and include dealing with orders, payments, offering advice, guidance and support, meet-and-greet, sales, fixing problems, after care, service recovery or gaining insight through measuring customer satisfaction. You may be the first point of contact and work in any sector or organisation type.
Entry Requirements
At Hull College, we have one focus - to create careers, not courses. We care about your future and want to help you achieve your full potential.
We pride ourselves on this approach and are committed to ensuring you acquire the relevant skills, knowledge and experience to give you the best possible start to your career or help you progress onto university or degree-level study.
At Hull College, we have one focus - to create careers, not courses. We care about your future and want to help you achieve your full potential.
We pride ourselves on this approach and are committed to ensuring you acquire the relevant skills, knowledge and experience to give you the best possible start to your career or help you progress onto university or degree-level study.
Whether you are finishing school and wanting to continue in full-time education, keen to earn while you learn as an apprentice, or contemplating returning to college after time away from education, we have a course for you here at Hull College.
We deliver a wide range of qualifications - from entry-level all the way up to Higher Education - to suit all levels. Whatever study programme you choose, you will receive the highest level of training from our specialist tutors, benefiting from their knowledge and experience of working not just in education but also in industry. Combined with our specialist on-site facilities, we've got everything you need to set you up for success.
Whether you are looking to start your career as a chef, plumber, nurse, hairdresser, fashion designer, beauty therapist, dancer, fitness instructor or teacher - we will support you every step of your journey.
This course is for anyone who engages with customers. This course is particularly effective for delegates that want to exceed customer expectations.
The main purpose of a customer service specialist is to be a ‘professional’ for direct customer support. In this role, you’ll train to be an advocate of customer service, acting as a referral point for dealing with more complex or technical customer requests, complaints and queries.
The telephone is still one of the most cost effective and powerful business tools available for maintaining and increasing a customer base. Every time you pick up that telephone at work whether incoming or outgoing you can win or lose business.
This is a Level 2 Customer Services Qualification. This accredited qualification is suitable for learners wishing to improve their knowledge of the importance of customer service including how to satisfy customers’ expectations.
Customer service skills can be used in all job sectors and can be applied to many different roles. It is what an organisation does to meet customer expectations and to improve the customer experience. Good customer service is vitally important for all businesses, large or small.
About Coursetakers.com
Coursetakers.com is more than a decade old course aggregator and Online course platform that helps students find courses and compare course prices from Training providers in the UK, by just submitting their inquiry through the website. Coursetakers also helps Institutes, Universities and Online Instructors market their courses, gain leads and get more students to enroll into their courses.
© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy
Online
USA
UK
India
UAE
South Africa
Canada
New Zealand
Australia
Malaysia
Singapore