Equilibrium School's four-week, part-time, one-on-one customer service training is customized towards the individual needs of each participant. This training introduces the basic concepts of customer service that translate into effective customer service techniques and practices.
DurationEquilibrium School's four-week, part-time, one-on-one customer service training is customized towards the individual needs of each participant. This training introduces the basic concepts of customer service that translate into effective customer service techniques and practices.
It is designed to help anyone who deals directly with customers. Each participant is able to gain valuable insight into customer service practices and become confident in handling enquiries, complaints, and communications.
Upon completion of our customer service training, each participant will know the essential factors that are important in customer service and develop a customer-friendly approach that is right for any business. Each participant will learn the do's and don'ts when dealing with customers, and the benefits of providing great customer service.
Equilibrium School is a non-profit institution that has been serving our community since 1993. Equilibrium is an educational centre that promotes global education and intercultural understanding through the interaction of diverse groups of people of all ages.
Equilibrium School offers a wide range of courses to prepare students for life, college, university, and technical and business institutes. Equilibrium School helps and supports its students through the advisor program and individual counseling. Full-year, one-term, and summer programs are available. We also offer a flexible schedule: we can customize students' schedules to fit their busy lives.
Equilibrium School is pleased to offer all its programs year-round. Equilibrium School's English Program is a Designated Learning Program and is eligible to receive foreign nationals on a study permit. Equilibrium School is a proud member of Languages Canada. Languages Canada is an association of accredited English and French Programs across Canada.
A two day workshop for women and gender diverse individuals interested in gaining the knowledge and skills required in delivering exceptional customer service.
We train, coach and support you to turn customer service strategy into exceptional customer experiences. Businesses need their customer service challenges responded to with customer service training solutions that stick.Â
Providing customer service excellence is what will keep your customers coming back. Customer service excellence will give you the competitive advantage you need to survive in a tough and increasingly uncertain business climate.
As a customer service representative, you are expected to handle customer interactions in the best way possible. The expectations of both your company and your customers hinge on your ability to provide the right service in the right way.
This two-day workshop is focused on managing customer expectations and dealing with challenging service situations. The Fundamentals of Customer Service course will outdo the competition and show how a company can be loyal to their customers.
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