This program offers individuals the opportunity to acquire the skills required by many companies that specialize in customer service and outbound marketing services and to provide skills to facilitate advancement in their chosen career.
DurationAdmission Requirements:
Grade 12 or equivalent or Mature Student Status. Courses are open to any applicant who possesses a good command of the English language and is able to follow instructions.
An admissions interview will be administered to determine if the applicant has the required interest, motivation, and entry-level skills to take this program.
Full-time students must attend the required hours per week as per the course schedule and may do so at times convenient to them.
Program Highlights:
This program offers individuals the opportunity to acquire the skills required by many companies that specialize in customer service and outbound marketing services and to provide skills to facilitate advancement in their chosen career.
Academy of Learning Career College in Vancouver has helped thousands of students transform not only their lives but their families, as well.
Through personal facilitation from the dedicated Learning Coaches, fruitful and fun-filled student activities, and efficient post-graduation services, students can expect holistic learning and a complete jump-off towards career success.
Students learn through Integrated Learning System (ILS), which is anchored on competency-based approach. Each lesson contains clearly defined objectives and tests the students on their understanding of the content.
When students experience any challenges in grasping the principles of the lesson, the dedicated and certified Learning Coaches are standing by. Learning Coaches engage proactively in one-to-one facilitation instruction.
They provide additional information to assist students in gaining knowledge to successfully complete their courses.
Customer Service training is offered by Institute for Graphic Communications and Printability for all skill level. It is not what we offer or at what price but how we offer it that allows us to differentiate ourselves from the competition.
Customer service training is the best technique to target your challenges, become aware of the improvements to be made and develop an approach adapted to your customers.
We train, coach and support you to turn customer service strategy into exceptional customer experiences. Businesses need their customer service challenges responded to with customer service training solutions that stick.Â
The Customer Service course will teach students the fundamentals of customer service, and help them to develop core competencies for providing excellent customer service. Students learn the definition of customer service,
Providing customer service excellence is what will keep your customers coming back. Customer service excellence will give you the competitive advantage you need to survive in a tough and increasingly uncertain business climate.
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