Learn the processes and techniques that build strong customer relationships, including evaluating your ability to manage your daily interactions with others.
DurationLearn the processes and techniques that build strong customer relationships, including evaluating your ability to manage your daily interactions with others.
Through a series of dynamic activities, demonstrations, role-plays, and discussions, you will learn and practice the skills involved in establishing a customer focus, determining customer expectations, communicating with customers, dealing with challenging customers, and evaluating customer service.
Who Takes This Course: This course is designed for professionals looking to improve the customer service experience and develop techniques to build strong customer relationships.
Learning Objectives:
Management Concepts is the nation’s premier provider of career development, performance improvement, and human capital solutions for the public sector. Since 1973, we have collaborated with and supported Federal Government agencies and state and local governments to empower individuals, teams, and organizations to grow and achieve their personal and organizational missions with our high-impact training and transformative consulting solutions.
Participants will learn ways to develop a culture of service excellence by using positive communication strategies and sensitivity/cultural awareness techniques that are necessary when working with the diverse general public.
Welcome to our 20-hour weekend course on Customer Service Skills! Over the course of two days, we will dive deep into the world of customer service, learning the necessary skills to provide excellent service to customers in a variety of industries.
Customer Service Management & Supervision training is offered by Cohen and Klein Consulting. Cohen & Klein Consulting, Inc. has recognized the growing need for various customized education and training in the U.S. and abroad.
Phone skills are a highly valuable tool to have in an employee’s skill-set, and Call Center Training will help provide those skills. This course will help your participants improve their phone skills which will make them more confident, improve sales, and help gain new customers while retaining y...
Customer Service training is offered by Premier Workforce Training. Our training solutions are designed to address your business goals by improving customer service, employee safety, teamwork, leadership, business operations and instituting best practices.Â
About Coursetakers.com
Coursetakers.com is more than a decade old course aggregator and Online course platform that helps students find courses and compare course prices from Training providers in the USA, by just submitting their inquiry through the website. Coursetakers also helps Institutes, Universities and Online Instructors market their courses, gain leads and get more students to enroll into their courses.
© 2025 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy
Online
USA
UK
India
UAE
South Africa
Canada
New Zealand
Australia
Malaysia
Singapore
Saudi Arabia
Egypt
Jordan