The famous Helen O’Grady programme is used for corporate training. The Academy offers half day, full day or weekly training sessions to fit into your training needs.
DurationThe famous Helen O’Grady programme is used for corporate training. The Academy offers half day, full day or weekly training sessions to fit into your training needs.
Our courses, particularly designed for your company, use experiential learning rather than boring hours of lectures. Your staff will come out energised and ready to face the challenges that our fast-paced business world presents to us.
The Helen O'Grady Drama Drama Academy is the largest drama school in Africa developing confidence, self-esteem, communication & performance skills from 3+.
The Helen O'Grady Drama Academy is Africa's largest drama school from children aged 3-18 and adults. Classes develop confidence, self-esteem, communication and performance skills.
Kindy Programme for 3-5 years, Lower Primary 5-8 years, Upper Primary 9-12 years, Youth Theatre for 13-18 years. Adult classes in many locations throughout Africa.
By the end of this course you will have a better understanding of your customers’ expectations by clearly identifying the four phases of effective client service.
Call Centre courses are offered by A+ Computer Training Studios.
For the better part of every day, we are communicating to and with others. This is difficult enough face-to-face and it can be even more difficult telephonically. This telephone skills workshop will help learners understand the different methods of communication.
Every positive interaction you have with a customer helps build a strong relationship between your business and that customer. The opposite is true if the interaction is less than positive.
Identify and solve problems related to customer satisfaction and the performance of customer service
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